Jeanny Vizcaino
Davenport,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Quality Control Inspector
Fedex Ground
11.2023 - Current
- Monitored product quality at all stages of production process.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Investigated customer complaints to take necessary corrective actions.
School Nutrition Assistant
Polk County School Board
12.2019 - 05.2022
- Promoted a positive dining experience for all students by accommodating diverse dietary needs and preferences.
- Assisted in training new hires on kitchen procedures, safety protocols, and customer service expectations to ensure seamless integration into the team.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
Supervisor
Open Mobile
07.2015 - 04.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved problems, improved operations and provided exceptional service.
Education
Associate of Arts - Business Administration
Florida National University
Hialeah, FL12.2025
High School Diploma -
San Carlos School
Dominican Republic05.2006
Skills
- Call center experience
- Collaboration and Teamwork
- Spanish Language Proficiency
- Microsoft Office
- Microsoft Excel
- Warehousing functions
- Client Relations
- Conflict Resolution
Timeline
Quality Control Inspector
Fedex Ground
11.2023 - Current
School Nutrition Assistant
Polk County School Board
12.2019 - 05.2022
Supervisor
Open Mobile
07.2015 - 04.2019
Associate of Arts - Business Administration
Florida National University
High School Diploma -
San Carlos School