Jean Wiiliams Carrero Rodríguez
Wesley Chapel,FL
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Montesol Realty
Miami, FL
03.2024 - Current
- Cultivated relationships with clients to understand housing needs and preferences.
- Assisted in property showings, highlighting key features and benefits effectively.
- Handled inquiries and provided detailed information on listings and market trends.
- Coordinated open houses, ensuring properties were presentable and accessible to potential buyers.
- Collaborated with team members to streamline sales processes and enhance customer experience.
- Built relationships with customers to encourage repeat business.
Insurance Agent
Cassandro Seguros LLC
Tampa, FL
03.2022 - Current
- Developed tailored insurance solutions for diverse client needs, enhancing customer satisfaction and retention.
- Conducted thorough risk assessments to identify coverage gaps and recommend appropriate policies.
- Managed client relationships, ensuring clear communication regarding policy updates and claims processes.
- Educated clients on insurance products, fostering informed decision-making and improving service engagement.
- Led training sessions for new agents, focusing on product knowledge and best sales practices.
- Maintained high standards of customer service by building relationships with clients.
Field Operations Manager
Puro Clean Of South Miami
Miami, FL
08.2014 - 02.2022
- Led daily operations to ensure efficient service delivery and client satisfaction.
- Managed field staff scheduling, optimizing resource allocation across multiple projects.
- Implemented safety protocols, reducing incident rates and enhancing team compliance.
- Trained new employees on operational procedures and equipment handling for consistent performance.
- Oversaw inventory management, ensuring adequate supplies for seamless project execution.
- Conducted regular site inspections to ensure quality control and adherence to industry standards.
Education
GED -
Universidad Nacional Experimental De Las Fuerzas Armadas (UNEFA)
01-2012
Bachiller - Ciencias
Liceo Rafael Olivares Figueroa
01-2003
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Reliable and punctual
- Problem-solving
Accomplishments
Awarded "Top Producer of The Year 2024''
Certification
- Licensed Sales Associate - 09/01/2027
IDIOMAS
Español: (Lengua Natal)
Inglés: Intermedio/Avanzado
Frances Estudiando Actualmente (Alianza Francesa)
Timeline
Sales Associate
Montesol Realty
03.2024 - Current
Insurance Agent
Cassandro Seguros LLC
03.2022 - Current
Field Operations Manager
Puro Clean Of South Miami
08.2014 - 02.2022
GED -
Universidad Nacional Experimental De Las Fuerzas Armadas (UNEFA)
Bachiller - Ciencias
Liceo Rafael Olivares Figueroa
FORMACIÓN COMPLEMENTARIA
- Instituto Nacional de Cooperación Educativa (INCE)
- Auxiliar de Contabilidad (Aprendiz INCE), duración 2155 horas.