Summary
Overview
Work History
Education
Skills
Timeline
Generic

Je`Bria Jarrell

Slaughter,LA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Inside Sales Representative

Best Buy
Baton Rouge, LA
03.2022 - Current
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Emphasized product features based on analysis of customers' needs.
  • Answered customers' questions regarding products, prices and availability.
  • Completed company leadership training program.
  • Maintained friendly and professional customer interactions at all times.
  • Exceeded targeted sales goals by 20+% on regular basis.

Security Officer

Allied Universal Security Services
Baton Rouge, LA
11.2018 - 03.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises by foot.
  • Checked and verified photo identification prior to granting facility access.

Correctional Officer

Louisiana Correctional Institute For Women
Baker, LA
08.2017 - 03.2018
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.

Customer Service Associate

Walmart
Baton Rouge, LA
02.2015 - 08.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

High School Diploma -

Zachary High School
Zachary, LA
05.2014

Skills

  • Federal and State Regulation Compliance
  • Security Regulation Enforcement
  • Microsoft Office
  • Order and Refund Processing
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Courteous with Strong Service Mindset
  • Call Documentation

Timeline

Inside Sales Representative

Best Buy
03.2022 - Current

Security Officer

Allied Universal Security Services
11.2018 - 03.2022

Correctional Officer

Louisiana Correctional Institute For Women
08.2017 - 03.2018

Customer Service Associate

Walmart
02.2015 - 08.2017

High School Diploma -

Zachary High School

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Je`Bria Jarrell