Overview
Work History
Education
Skills
Certification
Timeline
Generic

JEDA GABOUREL

Providence,RI

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales associate

Michael kors
07.2026
  • My duties include selling, cleaning and customer servicing.

Member Service Counselor

Triple AAA
Providence, RI
06.2025 - Current
  • Assisted members with account inquiries and service-related issues.
  • Educated members on product offerings and benefits.
  • Processed member transactions efficiently and accurately.
  • Maintained up-to-date knowledge of policies and procedures.
  • Collaborated with team to resolve complex member concerns.
  • Developed strategies to enhance member engagement and satisfaction.
  • Delivered excellent customer service, resulting in increased member retention rates.
  • Identified opportunities for process improvement, implementing changes that led to greater operational efficiency within the department.

Assistant Manager

Citi Trends
Providence, RI
03.2024 - 05.2025
  • Supervised daily operations to ensure adherence to company policies and procedures
  • Trained and mentored team members in customer service best practices
  • Developed and implemented visual merchandising strategies to enhance product presentation
  • Analyzed sales data to identify trends and inform inventory management decisions
  • Managed staff scheduling to optimize workforce efficiency during peak hours

Sales associate

Expressions
10.2019 - 03.2020
  • My duties included customer services and cashier experience.

Lead of sales

Forever21
01.2017 - 01.2018
  • I was an overseer of the other associates.

Brand associate

Old navy
06.2015 - 08.2017
  • My duties included cashiering, closing, and customer service.

Cashier/baker

Dunkin donuts
01.2014 - 09.2015
  • Baking drive thru and cash register.

Education

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David Butler high
01.2012

Skills

  • Customer service
  • Sales strategies
  • Transaction processing
  • Team collaboration
  • Member engagement
  • Product knowledge
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills

Certification

Cpr

Timeline

Sales associate

Michael kors
07.2026

Member Service Counselor

Triple AAA
06.2025 - Current

Assistant Manager

Citi Trends
03.2024 - 05.2025

Sales associate

Expressions
10.2019 - 03.2020

Lead of sales

Forever21
01.2017 - 01.2018

Brand associate

Old navy
06.2015 - 08.2017

Cashier/baker

Dunkin donuts
01.2014 - 09.2015

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David Butler high
JEDA GABOUREL