Jedrys Gutierrez
New York,NY
Summary
Dynamic and dedicated professional with extensive customer service experience at Rite Aid. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for reliability and strong work ethic, consistently fostering positive relationships and ensuring seamless transactions. Proficient in cash handling and committed to delivering exceptional service.
Overview
9
9
years of professional experience
Work History
Cashier
Rite Aid
08.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Education
High School Diploma -
A. Philip Randolph Campus High School
New York, NY06-2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Cash handling
- Product restocking
- Empathy and patience
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Rite Aid
08.2016 - Current
High School Diploma -
A. Philip Randolph Campus High School
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