Jeffrey Brinning
Olathe
Summary
Experienced in managing customer relationships and analyzing competitive landscapes, demonstrating a strong ability to identify areas for improvement in product offerings. Supervised team members across various departments, providing guidance and mentorship while ensuring adherence to quality assurance and safety compliance standards. Developed effective sales plans through collaboration, resulting in enhanced customer engagement and satisfaction. Proven track record of resolving complaints efficiently and fostering positive relationships with clients, contributing to overall operational success.
Results-driven sales professional with a background in establishing productive relationships and exceeding revenue objectives. Skilled at identifying customer needs, presenting solutions, and closing deals effectively. Demonstrated leadership abilities in managing teams to optimize performance and achieve sales targets. Proven track record of fostering client loyalty through high-quality service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Salesperson
Geiger Ready Mix
Kansas City
05.2020 - Current
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Educated customers about products and services offered by the company.
- Gathered data on competitors' pricing, products, and promotional activities.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Advised customers on the latest product features and benefits.
- Collaborated with team members to develop effective sales plans.
- Generated new business opportunities through cold calling campaigns.
- Sparked social conversations with customers to provide friendly atmosphere and smooth experience.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Plant Manager
Geiger Ready-Mix
Olathe
- Provided guidance and mentorship to team members.
- Assigned tasks to employees based on their skillset and experience level.
- Supervised team members across multiple departments within the plant environment.
- Analyzed current production processes to identify areas of improvement.
- Gave direction and leadership to all levels of employees.
- Supervised production quality and on-time delivery.
- Set yearly SMART Goals for the plant.
Salesperson
Geiger Ready-Mix
Olathe
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Educated customers about products and services offered by the company.
- Gathered data on competitors' pricing, products, and promotional activities.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Advised customers on the latest product features and benefits.
- Collaborated with team members to develop effective sales plans.
- Generated new business opportunities through cold calling campaigns.
- Sparked social conversations with customers to provide friendly atmosphere and smooth experience.
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
Plant Operator
Geiger Ready-Mix
Olathe
- Adjusted valves, pumps, motors, and other components in order to maintain the desired level of operation.
- Managed hazardous waste disposal processes in accordance with company policies and procedures.
- Assisted in troubleshooting mechanical problems as needed.
- Performed preventive maintenance activities on plant machinery and equipment.
- Implemented changes as directed by management in order to optimize operational efficiency.
- Supervised personnel engaged in plant operations activities.
- Inspected production lines for malfunctions and performed necessary repairs.
- Maintained inventory of spare parts for emergency repair purposes.
- Closely inspected equipment for safety problems, leaks and wear and tear.
- Coordinated ongoing maintenance and housekeeping of plant and equipment.
- Maintained safety by adhering to regulations and plant procedures.
- Maintained proper admixture inventories.
- Completed maintenance tasks and made adjustments as part of regular upkeep of equipment and safety.
- Followed EPA and OSHA regulations to maintain safety of personnel.
- Conducted preventative maintenance to ensure machinery operates efficiently.
- Assisted with troubleshooting issues that arose with facility production processes.
Delivery Professional
Geiger Ready-Mix
Olathe
- Responded quickly to any changes or unexpected delays during deliveries.
- Inspected vehicles prior to loading and unloading to verify safety standards were met.
- Remained calm and pleasant with customers at all times, even during tense situations.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Reported mechanical problems encountered with vehicles to the maintenance shop.
- Promoted positive customer service by delivering on-time deliveries.
- Reported delays and accidents to stations using two-way radios.
Skills
- Customer relationship management
- Competitive analysis
- Product knowledge
- Quality assurance
- Team leadership
- Employee mentoring
- Effective communication
- Problem resolution
- Safety compliance
- Relationship building
- Prospecting
- Active listening
- Customer relationship building
- Customer service
- Customer care
- Follow-up communications
- Complaint handling
- Relationship selling
- Customer engagement
Certification
- ACI Concrete Field Technician Grade 1
- ACI Flatwork Certification
- NRMCA Plant Manager Certification
- NRMCA Plant Operator Certification
- MCIB Concrete Technology Course
- CPG Pervious Concrete Certification
- KDOT Certified Batcher
Timeline
Salesperson
Geiger Ready Mix
05.2020 - Current
Plant Manager
Geiger Ready-Mix
Salesperson
Geiger Ready-Mix
Plant Operator
Geiger Ready-Mix
Delivery Professional
Geiger Ready-Mix