Jeff Chen
Jersey City,NJ
Summary
Dynamic Office Manager with proven expertise at Flushing Radiation Oncology, excelling in vendor engagement and workflow planning. Successfully streamlined quality programs, enhancing compliance and boosting team performance. Adept at billing and staff hiring, leveraging analytical skills to foster loyalty and resolve complex customer concerns.
Overview
9
9
years of professional experience
Work History
Office Manager
Flushing Radiation Oncology - Cyberknife Center Of New York City
07.2020 - Current
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Medical Biller and Coder
Flushing Radiation Oncology - Cyberknife Center Of New York City
06.2017 - 09.2020
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Research Assistant
Stony Brook Physical and Occupational Therapy
01.2016 - 01.2017
- Recorded and analyzed data to produce reports of results.
- Trained and supervised junior technicians in laboratory protocols.
- Troubleshot and resolved equipment and process issues.
- Coordinated and managed laboratory projects and experiments.
- Collaborated with researchers and scientists to design and execute experiments.
Education
Bachelor of Science - Biology
Stony Brook University
Stony Brook, NY05-2016
Skills
- Vendor engagement
- Billing
- Staff hiring
- Workflow planning
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Timeline
Office Manager
Flushing Radiation Oncology - Cyberknife Center Of New York City
07.2020 - Current
Medical Biller and Coder
Flushing Radiation Oncology - Cyberknife Center Of New York City
06.2017 - 09.2020
Research Assistant
Stony Brook Physical and Occupational Therapy
01.2016 - 01.2017
Bachelor of Science - Biology
Stony Brook University
Similar Profiles
Alyssa HeffernanAlyssa Heffernan
Medical Assistant at RENOWN REGIONAL MEDICAL CENTER - RADIATION ONCOLOGYMedical Assistant at RENOWN REGIONAL MEDICAL CENTER - RADIATION ONCOLOGY
HEIDI GRAYHEIDI GRAY
Master Scheduler at Dartmouth Cancer Center Radiation OncologyMaster Scheduler at Dartmouth Cancer Center Radiation Oncology
Michael WanMichael Wan
Radiation Therapist (Per diem) at Radiation Oncology at St. Vincent's Medical CenterRadiation Therapist (Per diem) at Radiation Oncology at St. Vincent's Medical Center