Proven Store Manager with expertise in team development, customer service, and inventory management. Known for enhancing operational excellence and resolving customer complaints effectively.
Overview
5
5
years of professional experience
Work History
Store Manager
Lowes Home Improvment
Marble Falls
03.2012 - 01.2017
Recruited, trained and supervised new employees.
Delegated work to staff, setting priorities and goals.
Managed inventory tracking and physical inventory counts to minimize loss.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Established customer service standards and monitored staff compliance.
Resolved customer complaints in a timely manner.
Developed training programs to enhance customer service skills among staff.