Jeff jones
union
Summary
Results-driven program coordinator with strong skills in stakeholder communication and program optimization. Experienced in building strategic partnerships and implementing process improvements to enhance service delivery and participant engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Coordinator
Family Support Center
01.2025 - Current
- Coordinated family support programs, ensuring alignment with organizational goals and community needs.
- Developed and maintained program schedules, optimizing resources and participant engagement.
- Facilitated communication between families and service providers, enhancing support networks.
- Monitored program outcomes, identifying areas for improvement and implementing necessary adjustments.
- Collaborated with local agencies to expand resource availability for clients in need.
- Evaluated program effectiveness through participant feedback, driving continuous improvement initiatives.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Supervisor of Factory Operations
Aurinia Saw Mill
06.2024 - 01.2025
- Supervised daily production activities to ensure adherence to safety protocols and operational standards.
- Trained and mentored team members on equipment operation and quality control procedures.
- Monitored inventory levels, coordinating with supply chain to optimize resource availability.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Collaborated with management to develop training programs aligned with operational goals.
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
- Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
- Supervised ongoing daily production phases.
Sheriff
Monroe County Sheriff's Office
01.2021 - 03.2024
- Enforced laws and regulations to maintain public safety and order.
- Conducted routine patrols to deter criminal activity and ensure community security.
- Responded promptly to emergency calls, providing support to victims and ensuring safety.
- Assisted in investigations by gathering evidence and interviewing witnesses effectively.
- Collaborated with local agencies to enhance community policing initiatives and outreach programs.
- Processed arrests and maintained accurate records of incidents and interactions.
- Trained new deputies on policies, procedures, and effective communication techniques.
- Supervised daily operations of the department, maintaining accountability among personnel while prioritizing tasks for optimal results.
- Promoted transparency within the department by regularly updating policies and procedures according to best practices in law enforcement.
- Developed comprehensive training programs for deputies, ensuring a consistently high level of professional skill and knowledge.
- Established strong relationships with community leaders, fostering trust and cooperation between law enforcement and residents.
- Collaborated with other law enforcement agencies on joint task forces, increasing information sharing and case resolution efficiency.
- Oversaw budget management for the department, ensuring responsible spending while meeting operational requirements.
- Prepared, processed, and transmitted various reports.
- Patrolled in assigned district in patrol car for purpose of observing area for possible criminal activity.
- Managed emergency situations effectively, protecting lives and property through swift decision-making and resource allocation.
- Improved community safety by implementing proactive policing strategies and coordinating with local agencies.
- Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
Education
No Degree - Emergency Management
Basic Emergency Mangement
Baltimore, MD07-2020
No Degree - Military Leadership
Air Force Leadership Course
Lackland AFB TX01-2012
Bachelor of Science - Criminal Justice
Wayland Baptist University
Plainview, TX04-2008
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL05-1994
High School Diploma -
Union High School
Union High School WV06-1987
Skills
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Program optimization
- Process improvements
- Project management
- Report generation
- Training coordination
- Project coordination
- Volunteer management
- Generating schedules
- Scheduling proficiency
Accomplishments
Built relationships in the community: working community food pantries
Helping the public with needs such as Electric bills, water bills, and etc
Leading community causes such as Family fishing day, Family game nights, Fatherhood family events and Senior fundraisers
Certification
Basic Emergency Management Course
Over 10 FEMA Course Completed
Over 7 Military Leadership Courses
2-Emergency Safety Awards
40 hour Hazwooper certification
ACES
DAPS
Setting Health Boundaries
Active Shooter Training
Mobility Mentoring Training
Along with about 5 other courses
5 time award winner SNCO, NCO, AMN of the Year
Floodplain Certification for 7 years
3 time Inspection team award winner
Food Handlers Certification
Timeline
Program Coordinator
Family Support Center
01.2025 - Current
Supervisor of Factory Operations
Aurinia Saw Mill
06.2024 - 01.2025
Sheriff
Monroe County Sheriff's Office
01.2021 - 03.2024
No Degree - Emergency Management
Basic Emergency Mangement
No Degree - Military Leadership
Air Force Leadership Course
Bachelor of Science - Criminal Justice
Wayland Baptist University
Associate of Applied Science - Criminal Justice
Community College of The Air Force
High School Diploma -
Union High School