Jeff Lehman
Granger,IN
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
36
36
years of professional experience
Work History
Salesperson
Quadra Manufacturing
White Pigeon, MI
05.2016 - 02.2025
- Primary responsibility at Quadra was selling Hydraulic leveling systems and installation services to a variety of businesses and individual clients.
- Levelers and services were sold online, in person, trade shows and over the phone.
- Educated customers about products and services offered by the company.
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Assisted customers in selecting appropriate products or services for their needs.
- Participated in trade shows and sales events to promote products.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Negotiated deals and handled complaints or objections.
Owner/Installer
Lehman Tile Installation
Jonesboro, AR
09.2008 - 05.2016
- Primarily worked in new construction installing custom tile kitchens and bathrooms.
- Maintained successful relationships with top local builder contractors , home designers and construction supply companies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided on the job training for independent contractors installing kitchen tile backsplashes and tile flooring.
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Estimated cost of labor and materials for projects and communicated value to clients.
- 13 years tile installation experience.
Tile Installer
Cornerstone Kitchens
Fort Myers, FL
06.2005 - 09.2008
- Measured, cut, and installed ceramic, porcelain, stone, and marble tile in residential and commercial settings.
- Handled many installations each month smoothly.
- Cut and shaped tile into specified shapes using wet saws or tile cutters.
- Installed decorative designs on floors and walls with mosaic tiles.
- Produced high-quality work with power and hand tools and accurate calculations of distances and surface areas.
- Met with clients to discuss pricing, schedules and tiling needs and offered quotes for intended jobs.
- Kept tools organized and maintained them regularly according to manufacturer's instructions.
- Provided technical advice regarding installation techniques as needed.
President
Quadra Manufacturing
White Pigeon , MI
04.1989 - 04.2002
- Collaborated with staff members to ensure operational efficiency of the organization.
- Guided senior management team in setting and achieving organizational goals.
- Acted as an ambassador of goodwill for the organization by engaging positively with external parties.
- Initiated projects aimed at improving customer service standards across departments.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
Education
High School Diploma -
Sturgis High School
Sturgis , Michigan 05-1977
Skills
- Customer relationship building
- Product and service knowledge
- Sales negotiation
- Customer service
- Conflict resolution
- Communication skills
- Trade show participation
- Objection handling
- Training others
- Deal structuring
- Upselling and cross selling
Affiliations
Hobbies: Cooking, Hunting and Fishing
Timeline
Salesperson
Quadra Manufacturing
05.2016 - 02.2025
Owner/Installer
Lehman Tile Installation
09.2008 - 05.2016
Tile Installer
Cornerstone Kitchens
06.2005 - 09.2008
President
Quadra Manufacturing
04.1989 - 04.2002
High School Diploma -
Sturgis High School
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