Dynamic Internet Sales Manager with a proven ability to exceed customer satisfaction through creative problem-solving and effective communication. Skilled in customer relationship management, sales forecasting, and competitive analysis.
Overview
34
34
years of professional experience
Work History
Internet Sales Manager
Classic Chevrolet Sugar Land
Sugar Land
10.2024 - Current
Identified customer needs to enhance service delivery.
Assisted customers with requests and answered questions to boost satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Assisted customers in selecting vehicles based on preferences and needs.
Conducted vehicle demonstrations to showcase features and benefits.
Managed customer inquiries across phone, email, and in-person to ensure timely responses.
Internet Sales Manager
Gillman Chevrolet
Houston
03.2024 - 10.2024
Preowned Sale Manager
Bayway Cadillac Southwest
Houston
06.2023 - 03.2024
Oversaw pre-owned vehicle inventory and developed pricing strategies to optimize sales.
Trained and mentored sales team on product knowledge and customer service techniques, enhancing customer interactions.
Finance Manager
Easy Honda
Houston
04.2023 - 06.2023
Director of Finance
Sterling Mccall Buick GMC
Houston
09.2018 - 06.2022
Directed financial planning and analysis, enhancing visibility and strategic alignment for automotive operations.
Oversaw cash flow management and forecasting, ensuring liquidity and financial stability.
Collaborated with department heads on financial strategies, aligning departmental goals with overall financial objectives.
Conducted research to identify new sources of revenue and cost savings opportunities.