Jeff Murff

• Managed residential construction projects by working effectively with general contractors, subcontractors, and local code enforcement agencies.
• Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
• Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
• Developed and executed pre-construction milestones on project schedule.
• Improved cost control through effective allocation of subcontractors and site resources.
• Communicated daily with vendors to keep project fully operational.
• Produced regular project update reports for senior business leadership.
• Managed construction schedules to achieve adequate project labor coverage.
• Consulted with clients to define objectives and develop scopes.
• Increased customer satisfaction ratings by resolving all issues professionally.
• Resolved installation inefficiencies to reduce project lags and promote on-time deliverables.
• Managed as many as 200 projects in multiple cities throughout U.S. at one time.
• Received several awards for being among top Project Managers for Sears Home Improvement.

Estate rehab and remodeling

• Owned and operated remodeling business specialized in rehab and rentals
• Responsible for all aspect of running and owning small business
• Started as hobby and developed into very profitable business
• Managed and maintained 5-10 units

• Planned and prioritized actions together with team that had clear impact on electrical product sales.
• Worked with talent pipeline within electrical department and store to support overall business needs.
• Managed recruitment, training, development and succession planning for electrical department team in line with company best practices.
• Maintained overall leadership responsibility of store in absence of store manager.
• Evaluated and managed performance of department team members, gave regular feedback and executed dialogues, development plans and follow-ups.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

• Oversee 50+ employees and daily operations of restaurant
• P & L - Control cost
• Insure all specs and guidelines are being met, to help insure max
• Profitability
• Stress server guidelines and training to increase food/beverage check average
• Set clear expectations and created positive working environment for employees.
• Carefully interviewed, selected, trained, and supervised staff.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.

• Oversee 50+ employees and daily operations of restaurant
• P & L - Control cost
• Insure all specs and guidelines are being met, to help insure max
• Profitability
• Stress server guidelines and training to increase food/beverage check average
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Led and directed team members on effective methods, operations, and procedures.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.

• Oversee 50+ employees and daily operations of restaurant
• Implemented cost cutting system for kitchen operations
• Streamlined bar operations, to lower bar pour costs
• Implemented training for servers to maximize guest experience
• Developed new menu to increase profit by 30%
• Set clear expectations and created positive working environment for employees.
• Carefully interviewed, selected, trained, and supervised staff.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.