JEFFERY DRAKE
New York
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. I can be considered energetic, very reliable, and skilled with working with a diverse group of people. I am also a results-oriented Medical Biller with excellent organization, communication and relationship-building skills.
Overview
14
14
years of professional experience
Work History
Office Assistant
Center for Alternative Sentencing and Employment
04.2019 - 12.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
Billing Coordinator
MedStar Medical Group MMG
05.2014 - 03.2019
- Charge entry of ICD-9/ICD-10 and CPT procedural coding.
- Produce and submit claims electronically to insurance companies.
- Working directly with patient and health care provider to process disputes and claims.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
Enrollee Coordinator Call Center Representative
MedStar Family Choice HMO Insurance -EPSDT Div
04.2013 - 05.2014
- Assist, review, and process the enrollee candidates with preparation into MedStar Family Choice program.
- Responsible for planning, organizing, and coordinating EPSDT/Well Child and immunization activities with MedStar Family Choice and hospital services.
- Assist with training of Community Health Aides and Practitioners (CHA/Ps) in the delivery of EPSDT exams and immunizations at the MSFC level.
- Coordinate with MSFC Field Supervision to ensure the involvement of clinicians in the regular delivery of EPSDT exams.
- Improved communication efficiency as primary liaison between departments, clients and vendors.
- Calculated Coordination of Benefits (COB).
Sales representative (Retail Showroom)
Diesel Denim inc
04.2013 - 02.2014
- Maintained an awareness of all promotions and advertisements.
- Handled financial transaction using credit, debit, and cash payments.
- Established rapport with diverse individuals and groups.
- Demonstrated ability to express ideas in a team environment and influence action.
Patient Service Rep (Assisted Living Facility)
Spring Hills Mount Vernon
09.2010 - 04.2013
- Responsible for check patients in and out, collect copays, and update demographics.
- Answer telephone and greet visitors and patients in a caring and professional manner.
- Responsible for sorting, opening, and distributing mail Maintain office supplies and order office products as needed.
Education
MBA - Business Administration And Management
Howard University
Washington, DC01-2019
Skills
- Advertisements, Community Health, CPT, credit, customer service, debit, delivery, financial, ICD-10, ICD-9, immunization, immunizations, insurance, Medical Manager,
- Excel, mail, Microsoft Office, office, Power Point, 2000, Windows 98, Word, organizing, organizational, coping, express, rapport, selling, sales, sorting, MEDSOFT, computerized charting, great bedside manner,
- enthusiastic people person, advanced problem-solving, great organizational skills, supervision, telephone etiquette, time management skills
Timeline
Office Assistant
Center for Alternative Sentencing and Employment
04.2019 - 12.2024
Billing Coordinator
MedStar Medical Group MMG
05.2014 - 03.2019
Enrollee Coordinator Call Center Representative
MedStar Family Choice HMO Insurance -EPSDT Div
04.2013 - 05.2014
Sales representative (Retail Showroom)
Diesel Denim inc
04.2013 - 02.2014
Patient Service Rep (Assisted Living Facility)
Spring Hills Mount Vernon
09.2010 - 04.2013
MBA - Business Administration And Management
Howard University
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