Jeff Prall
Summary
Quality-focused and detail-oriented Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property, office, and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
20
20
years of professional experience
Work History
Property Manager
AVENUE5 Residential
08.2023 - 01.2024
- Increased property occupancy rates from 82% current and trending to stabilized at 96% for current and 90-days out forecasted by effectively marketing available units and conducting thorough tenant screenings.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes, and followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Community Manager - Three 220-296 Unit Communities
Apartment Management Consultants
05.2017 - 05.2023
- Maintained occupancy above 95% during tenure at three apartment communities.
- Gained higher tenant satisfaction by identifying and resolving past and present issues in need of more creative and determined solutions.
- Coordinated multiple construction, interior renovation, and property rehabilitation projects including selecting scope designs.
- Completed green certification of three residential communities.
- Designed interiors of apartment community model units and constructed seasonal landscape projects for several sister properties within same portfolio.
- Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
- Conducted audits of property financials and operating procedures at sister properties.
- Recommended property improvements based on detailed evaluations of current property conditions and community needs.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Supervised 6 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews.
- Worked closely with all levels of management team to ensure each individual team member understood their vital role in increasing resident retention and ownership profitability.
- Improved NOI through rent growth and expense management and consistently increased overall monthly EGI with 12 month all time high each month.
Assistant Manager - Three 220-500 Unit Communities
Apartment Management Consultants
01.2016 - 04.2017
- Maintained delinquency under 2% at three separate communities.
- Assisted with property closing duties of major apartment complex sale.
- Facilitated property takeover of two apartment home communities.
Assistant Manager - 480 Unit Community
Greystar Property Management
09.2015 - 12.2015
- Gathered data and wrote weekly marketing and property performance reports.
- Organized monthly and seasonal community events.
Leasing Professional for 480 Unit Community
Greystar Property Management
08.2014 - 08.2015
- Evaluated new hire candidates for Leasing Professional positions and trained all new leasing personnel.
Community Manager - 24 Unit CHFA Property
Urban, Inc Property Management
09.2003 - 08.2008
- Supervised all operations on CHFA regulated residential property including administrative, financial and clerical duties, marketing and leasing of units, and occupancy regulation compliance.
Education
Bachelor of Science - Zoology
Iowa State University
Ames, IowaSkills
- In depth knowledge of Multi-family property management
- Strategic marketing for occupancy
- Economic growth
- Team recruiting and building
- Effective communication with individuals within various levels of an organization
- Event coordination
- Community need analysis and project planning
- Personable and profitable customer relations
- Experience with various property management software programs including One Site, Yardi, Rent Cafe, YieldStar, RealPage, and Rent EGI
- New employee training
- Renovation project organization
- Vendor management and contract negotiation
- Maintenance scheduling, grounds maintenance, and compliance monitoring
- Knowledge of Colorado real estate laws
- Financial budgeting and reporting
Timeline
Property Manager
AVENUE5 Residential
08.2023 - 01.2024
Community Manager - Three 220-296 Unit Communities
Apartment Management Consultants
05.2017 - 05.2023
Assistant Manager - Three 220-500 Unit Communities
Apartment Management Consultants
01.2016 - 04.2017
Assistant Manager - 480 Unit Community
Greystar Property Management
09.2015 - 12.2015
Leasing Professional for 480 Unit Community
Greystar Property Management
08.2014 - 08.2015
Community Manager - 24 Unit CHFA Property
Urban, Inc Property Management
09.2003 - 08.2008
Bachelor of Science - Zoology
Iowa State University