Dynamic and motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
23
23
years of professional experience
Work History
Account Manager
JR&CO
07.2020 - Current
Sold my company to JR&CO and went to work for company to transition customers and grow sales.
Built and strengthened long-lasting client relationships
Consultant to owner on strategic growth of business
Put together overall strategy for Insurance work business model
Built relationships with customers and community to promote long term business growth.
CEO/Business Owner
Midwest Roofing And Construction
01.2006 - 06.2020
Owner and founder of multimillion dollar construction company doing roofing, siding, windows and gutters
Grew business to be preferred insurance partner in the Kansas CIty Metro and parts of the Midwest
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Sales Manager
General Electric Healthcare
11.2000 - 12.2006
Diagnostic Imaging Equipment Sales Manager over 7 states
Helped grow territory from 95mm to 125mm.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Associate of Arts - Liberal Arts And General Studies
Central Texas College
Killeen, TX
01.1992
Associate of Applied Science - Radiologic Technology
United States Navy
San Diego, CA
12.1989
Skills
Revenue Retention
Issue Resolution
Time Management
Revenue Growth
Account Management
Business Development
Overcoming Objections
Verbal and Written Communication
Business Negotiation
Sales Solutions
New Account Creation
Strategic Planning
Timeline
Account Manager
JR&CO
07.2020 - Current
CEO/Business Owner
Midwest Roofing And Construction
01.2006 - 06.2020
Sales Manager
General Electric Healthcare
11.2000 - 12.2006
Associate of Arts - Liberal Arts And General Studies
Central Texas College
Associate of Applied Science - Radiologic Technology