Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Wilkening

West Plains,MISSOURI

Summary

Dependable, punctual and responsible Service Coordinator with solid communication skill and a desire for efficiency, and a wide ranging skillset.

Overview

29
29
years of professional experience

Work History

Service Coordinator

Ozark Machinery Company
West Plains, MO
03.2006 - Current
  • I assist the Service Manager in facilitating the completion of shop jobs by ordering parts and materials in a timely manner to allow completion of jobs on time. I serve as Service Manager in his absence.

Other duties include, but are not limited to:

  • Light machine work using a lathe, milling machine, and drill press.
  • Extensive use of CNC bandsaw.
  • Layout and cutout of tubing and components for removable disaster relief containers.
  • The repair, troubleshooting or service of hydraulic cylinders, pumps, motors and various mechanical and hydraulic components.
  • Final assembly of disaster relief debris and log grapples, using various high pressure hydraulic hose and fittings.
  • Inventory tracking and procurement of various components needed for completion of company produced product(Waste containers, grapples).
  • Heavy equipment operation, including log loaders, log skidders, dozer, tractors and forklifts.
  • Rigging and installation(mechanical and electrical) of waste containers on customer and company owned trucks.
  • Training of new employees in various tasks.

Construction/Maintenance Technician

Self Employed Web
West Plains, MO
06.2003 - 03.2006
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained facilities electrical systems.
  • Maintained HVAC systems, including , troubleshooting and repair.
  • Performed maintenance and improvements on buildings and grounds.
  • Installed residential and light commercial electrical systems.

HVAC Technician/Installer

Butler Heating and Air
West Plains, MO
09.1994 - 06.2003
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Designed and installed total HVAC systems.
  • Installed and serviced propane systems.

Education

Associate of Arts - General Studies

Southwest Missouri State University
West Plains, MO/Springfield, MO

Skills

  • Critical Thinking
  • Problem solving
  • Goods and services procurement
  • Time management

Timeline

Service Coordinator

Ozark Machinery Company
03.2006 - Current

Construction/Maintenance Technician

Self Employed Web
06.2003 - 03.2006

HVAC Technician/Installer

Butler Heating and Air
09.1994 - 06.2003

Associate of Arts - General Studies

Southwest Missouri State University
Jeff Wilkening