Jeffery Hackey
Whitehall
Summary
Dynamic customer service professional with a proven track record at WESCO, adept at building relationships to foster loyalty. Demonstrated integrity and a strong work ethic while operating cash registers with exceptional accuracy. Skilled in training and collaborating with teams to enhance efficiency and reduce wait times, ensuring a positive experience for all customers.
Overview
4
4
years of professional experience
Work History
Cashier
WESCO
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Foods Associate
Michigan's Adventure
07.2021 - 09.2023
- Collaborated with fellow team members to ensure smooth operations during busy periods, reducing wait times for customers.
- Adhered to portion control guidelines when preparing dishes, reducing food wastage without compromising quality.
- Trained new employees on company policies, procedures, and food handling techniques to maintain consistent service levels.
- Implemented cost-saving measures in ingredient sourcing, contributing to increased profitability for the business.
- Promoted a positive work environment among colleagues through effective communication skills.
Education
High School Diploma -
Whitehall HighSchool
Whitehall, MISkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
Timeline
Cashier
WESCO
07.2024 - Current
Foods Associate
Michigan's Adventure
07.2021 - 09.2023
High School Diploma -
Whitehall HighSchool
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