Jeffrey Bridges
Brooksville,FL
Summary
Proven Customer Service Representative at Sunshine Wellness Center, adept in Information Security and excelling in Active Listening, significantly enhanced service levels. Expert in data-driven decision-making, seamlessly integrating with sales and marketing to exceed objectives. Achieved a notable increase in customer satisfaction through innovative problem resolution and technical support strategies.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Rachel Snow
08.2017 - Current
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
- Met customer call guidelines for service levels, handle time and productivity.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
High School Diploma -
Weeki Wachee High School
12150 Vespa Way Brooksville Florida06.2018
Skills
- Data Collection
- Report Generation
- Information Security
- Appointment Scheduling
- Data Entry
- Problem Resolution
- Technical Support
- Active Listening
Timeline
Customer Service Representative
Rachel Snow
08.2017 - Current
High School Diploma -
Weeki Wachee High School