Jeffrey Cline
Conover,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
36
36
years of professional experience
Work History
Courier/Customer Service Representative
Federal Express
Conover, NC
08.1987 - Current
- Communicated with customers to coordinate delivery times.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Delivered items to residential addresses within specified time frames.
- Provided excellent customer service by answering questions about delivery status.
- Ensured compliance with federal regulations governing transportation of hazardous materials.
- Responded quickly to emergency situations requiring immediate action.
- Coordinated parcel delivery using strong time management skills.
- Quickly responded to customer inquiries to improve business relationships.
- Maintained adherence to stringent delivery deadlines.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
- Communicated customer complaints, requests and feedback to company management.
Education
Bachelor of Science - Accounting
University of North Carolina At Greensboro
Greensboro, NCSkills
- Critical Thinking
- Time Management
- Data Entry
- Organizational Skills
- Teamwork and Collaboration
- Excellent Communication
- Flexible and Adaptable
- Calm Under Pressure
- Planning
- Multitasking
- Clerical Support
Affiliations
- Church Activities
- Home Gardener
References
References available upon request.
Timeline
Courier/Customer Service Representative
Federal Express
08.1987 - Current
Bachelor of Science - Accounting
University of North Carolina At Greensboro