Jeffrey Flynn
Covina,CA
Summary
Highly passionate and motivated who's values and poise have been molded by the nuances of sports. A dream to have a professional career in sports has led me from playing sports to furthering my education to where I have graduated with a masters degree in Sport Management from the California University of Long Beach. My experience includes game management, group services, customer service, and social media content. My ultimate career aspiration is to work in sports on the player personnel side in regards to scouting and roster construction.
Overview
6
6
years of professional experience
Work History
Member Service Specialist
Sam's Club
Glendora, CA
08.2018 - Current
- Provides exceptional customer service to members and guests by answering inquiries, resolving complaints, and providing information in a timely manner
- Operates cash register efficiently and accurately, processing payments by cash, check, credit card, gift card or automatic debit.
Game Night Staff- Group and Member Services
Los Angeles Clippers
, CA
10.2021 - 04.2023
- Escort groups of 15-25 to required locations in arena and oversee execution of time-sensitive sales experience assisting with group crowd management
- Perform other duties when necessary that helps complete sales and membership experiences such as distributing required credentials and overseeing waiver completions when needed
Football Game Management and Operations Intern
University Of Southern California, USC
, CA
08.2022 - 11.2022
- Manage entry into Los Angeles Memorial Coliseum, which includes handling media and VIP access during USC football games
- Helped prepare game-day signage, setting up general logistics, and tearing down for USC football games
Sports Research Intern
Global Sports & Entertainment
01.2022 - 09.2022
- Researched which athletes have new books out, endorsement deals, or who are scheduled for sporting events that helps leads to bookings for clients like Yahoo Sports, Sports Illustrated, and UFC
- Manage GSE social media activity where I helped post interviews that GSE booked on social media sites
Education
Master of Science - Sport Management
California State University
05.2023
Bachelor of Arts - Sociology
California State Polytechnic University, Pomona
Pomona05.2021
Minor - History
California State Polytechnic University, Pomona
Pomona05.2021
Skills
- Organization and Time Management
- Quality Assurance
- Attention to Detail
- Team Oriented
- Adaptable
Timeline
Football Game Management and Operations Intern
University Of Southern California, USC
08.2022 - 11.2022
Sports Research Intern
Global Sports & Entertainment
01.2022 - 09.2022
Game Night Staff- Group and Member Services
Los Angeles Clippers
10.2021 - 04.2023
Member Service Specialist
Sam's Club
08.2018 - Current
Master of Science - Sport Management
California State University
Bachelor of Arts - Sociology
California State Polytechnic University, Pomona
Minor - History
California State Polytechnic University, Pomona