Jeffrey Gioiele
Newport,RI
Summary
Seasoned Associate Banker with comprehensive knowledge in retail banking and customer service. Demonstrated ability to build relationships, handle complex transactions, and provide financial advice. Proven strengths include problem-solving skills, analytical thinking, and a strong grasp of risk management principles. Previous work has made significant impact in improving customer satisfaction and driving operational efficiency in banking environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Associate Banker
JP Morgan Chase
Newport, Rhode Island
09.2024 - Current
- Assisted clients with account inquiries and transaction requests.
- Supported branch operations by processing deposits and withdrawals efficiently.
- Collaborated with team members to maintain a welcoming customer environment.
- Assisted clients with account openings and closures
- Notary public
- Handled cash management tasks, ensuring accuracy in transactions.
- Maintained knowledge of bank policies and procedures for compliance purposes.
Garde Manger Cook
Rock Ridge Country Club
Newtown, Connecticut
04.2022 - 09.2023
- Prepared fresh salads using seasonal ingredients and creative presentation techniques.
- Maintained cleanliness and organization of kitchen workspace and food storage areas.
- Collaborated with culinary team to develop menu items for special events.
- Monitored food quality during preparation to ensure freshness and taste consistency.
- Communicated with wait staff regarding special orders or dietary restrictions.
- Managed inventory levels by ordering supplies as needed.
Order Taker
Chick fil a
Brookfield, CT
05.2020 - 12.2021
- Processed customer orders accurately and efficiently in a fast-paced environment.
- Communicated effectively with customers to clarify order details and preferences.
- Coordinated with kitchen staff to ensure timely preparation of menu items.
- Handled customer inquiries and resolved issues professionally and promptly.
- Assisted in training new staff on order-taking procedures and systems.
- Utilized point-of-sale systems to record transactions and manage payments securely.
Education
Bachelor of Science - Global Business And Economics
Salve Regina University
Newport, RI 09.2020 - 08.2024
Skills
- Customer service
- Cash management
- Banking operations
- Compliance awareness
- Relationship building
- Conflict resolution
- Attention to detail
- Time management
Certification
- Notary public for state of Rhode Island
Timeline
Associate Banker
JP Morgan Chase
09.2024 - Current
Garde Manger Cook
Rock Ridge Country Club
04.2022 - 09.2023
Bachelor of Science - Global Business And Economics
Salve Regina University
09.2020 - 08.2024
Order Taker
Chick fil a
05.2020 - 12.2021