Jeffrey Gladius
Rancho Murieta,CA
Summary
Accomplished Insurance Agent with a proven track record at Kelly Gordon State Farm, adept in customer service and licensed insurance sales. Demonstrated ability to build trust through professional ethics and effective communication, significantly enhancing client loyalty.
Experienced with golf course operations and player satisfaction. Utilizes knowledge of groundskeeping and equipment maintenance to support smooth daily operations. Strong understanding of customer service principles and team collaboration, ensuring high-quality experience for all members and guests.
Overview
13
13
years of professional experience
Work History
Insurance Agent
Kelly Gordon State Farm
04.2020 - 12.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
Mr. Mom
My Wife
05.2015 - 03.2020
- Provided dedicated care and support for two children as a stay-at-home father.
Mizuno Tech Rep
Mizuno USA
01.2017 - 01.2020
- Conducted club fittings at various golf courses, customizing and selling clubs to meet individual player needs.
- Processed orders for timely and accurate delivery.
- Exceeded sales targets, consistently meeting customer needs.
- Provided product knowledge to enhance customer decision-making.
Assistant Golf Professional
Eagle Glen Golf Course
02.2012 - 03.2015
- Assisted with daily club operations, ensuring smooth and efficient functioning.
Education
Specialized Associates - Golf Management
Professional Golfers Career College
Temecula, CA03-2009
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Leading teams
- Teamwork and collaboration
Timeline
Insurance Agent
Kelly Gordon State Farm
04.2020 - 12.2024
Mizuno Tech Rep
Mizuno USA
01.2017 - 01.2020
Mr. Mom
My Wife
05.2015 - 03.2020
Assistant Golf Professional
Eagle Glen Golf Course
02.2012 - 03.2015
Specialized Associates - Golf Management
Professional Golfers Career College
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