Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jeffrey Herman

Jacksonville

Summary

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

12
12
years of professional experience

Work History

General Manager/Small Business Owner

Ocean Breeze Cleaning
06.2021 - Current
  • Responsible for the overall success in all areas of business management, including human resources, payroll, sales, marketing, customer satisfaction, E-commerce, scheduling and conflict resolution.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager/Business Owner

JSH Distribution Services
03.2013 - Current
  • Contracted with major publisher to manage distribution for multiple counties in North Carolina
  • Contracted independent contractors throughout the state to provide required services - Number of contractors has ranged from 30-65
  • Manage all aspects of business operations, including human resources, contract management, payroll, taxes, and customer satisfaction.


Financial Services Representative

LPL Financial
01.2024 - 07.2025
  • Provided excellent customer service, resolving complex issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Achieved every quarterly performance based bonus I was eligible for

Education

Bachelor of Science - Public Relations

Appalachian State University
Boone, NC

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Learning and applying new technology
  • Customer satisfaction
  • Professional demeanor

Affiliations

  • North Carolina Filipino American Chamber of Commerce
  • Jacksonville North Carolina Chamber of Commerce
  • Carteret County Chamber of Commerce

Timeline

Financial Services Representative

LPL Financial
01.2024 - 07.2025

General Manager/Small Business Owner

Ocean Breeze Cleaning
06.2021 - Current

General Manager/Business Owner

JSH Distribution Services
03.2013 - Current

Bachelor of Science - Public Relations

Appalachian State University