Jeffrey Jaxheimer II
Mechanicsburg,PA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Account Executive
Capital BlueCross
01.2001 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Deliver utilization and financial reporting to current customers.
- Build upon existing relationships to enhance trust and grow customer product portfolios for their employees.
- Resolve issues promptly to drive satisfaction and enhance customer service.
- Knowledge on benefits and financial packages to meet customer needs.
- Quantifiable group retention. 99% in 2022.
- Consistently performs well above retention thresholds during the course of my career.
- New product sales including medical, drug, stop loss, dental and vision.
Sales Executive
TSR Wireless
07.1998 - 11.2000
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Associate Of Arts And Sciences - General Studies
Harrisburg Area Community College
Harrisburg, PA05.2006
Bachelor Of Arts - Communications
Pennsylvania State University
Harrisburg, PA05.1998
Skills
- Customer Relationship Management
- Contract Negotiation
- Progress Reporting
- Staff Management
Certification
Professional Academy of Healthcare Management
Timeline
Account Executive
Capital BlueCross
01.2001 - Current
Sales Executive
TSR Wireless
07.1998 - 11.2000
Associate Of Arts And Sciences - General Studies
Harrisburg Area Community College
Bachelor Of Arts - Communications
Pennsylvania State University
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