Organized and dependable candidate with 25 years of customer service experience. Willingness to take on added responsibilities to meet team goals. I'm seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving ability.
Overview
19
19
years of professional experience
Work History
Audi Brand Specialist
International Autos Orland Park
06.2022 - Current
Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
Increased repeat business by fostering a positive customer experience throughout the entire sales process.
Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
Audi Brand Specialist
Audi Fort Lauderdale
07.2020 - 06.2022
Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
Increased repeat business by fostering a positive customer experience throughout the entire sales process.
Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
Audi Brand Specialist
The Collection
02.2018 - 03.2020
Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
Audi Brand Specialist
Audi Coral Springs
11.2014 - 02.2018
Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
Increased repeat business by fostering a positive customer experience throughout the entire sales process.
Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
Listened to customer needs and desires to identify and recommend optimal products.
Finance manager
Audi Stuart
Stuart, FL
01.2014 - 11.2014
Organized and detail-oriented with a strong work ethic.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Audi Brand Specialist
Audi Coral Springs
Coral Springs, FL
12.2004 - 01.2014
Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
Increased repeat business by fostering a positive customer experience throughout the entire sales process.
Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
Managed customer information within CRM software accurately, streamlining communication between departments as needed.
Improved overall buying experience through thoughtful listening skills that allowed me to identify specific client needs quickly.