Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jeffrey Klukis

New Lenox,Illinois

Summary

Organized and dependable candidate with 25 years of customer service experience. Willingness to take on added responsibilities to meet team goals. I'm seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving ability.

Overview

19
19
years of professional experience

Work History

Audi Brand Specialist

International Autos Orland Park
06.2022 - Current
  • Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
  • Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
  • Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
  • Increased repeat business by fostering a positive customer experience throughout the entire sales process.
  • Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
  • Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.

Audi Brand Specialist

Audi Fort Lauderdale
07.2020 - 06.2022
  • Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
  • Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
  • Increased repeat business by fostering a positive customer experience throughout the entire sales process.
  • Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
  • Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
  • Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
  • Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.

Audi Brand Specialist

The Collection
02.2018 - 03.2020
  • Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
  • Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
  • Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
  • Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.

Audi Brand Specialist

Audi Coral Springs
11.2014 - 02.2018
  • Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
  • Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
  • Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
  • Increased repeat business by fostering a positive customer experience throughout the entire sales process.
  • Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
  • Listened to customer needs and desires to identify and recommend optimal products.

Finance manager

Audi Stuart
Stuart, FL
01.2014 - 11.2014
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.

Audi Brand Specialist

Audi Coral Springs
Coral Springs, FL
12.2004 - 01.2014
  • Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
  • Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
  • Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
  • Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
  • Increased repeat business by fostering a positive customer experience throughout the entire sales process.
  • Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
  • Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
  • Managed customer information within CRM software accurately, streamlining communication between departments as needed.
  • Improved overall buying experience through thoughtful listening skills that allowed me to identify specific client needs quickly.

Education

MBA - Finance

Arizona State University
Tempe, AZ
05.1990

Bachelor of Science - Finance

Illinois State University
Normal, IL
05.1987

Skills

  • Client Retention Strategies
  • Financial Acumen
  • Contract Preparation
  • Technical understanding
  • Feature demonstrations
  • Strong Communication Skills
  • Expert Product Knowledge
  • Negotiation Techniques
  • Goal-Oriented
  • Customer Engagement
  • CRM proficiency
  • Analytical Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Audi Brand Specialist

International Autos Orland Park
06.2022 - Current

Audi Brand Specialist

Audi Fort Lauderdale
07.2020 - 06.2022

Audi Brand Specialist

The Collection
02.2018 - 03.2020

Audi Brand Specialist

Audi Coral Springs
11.2014 - 02.2018

Finance manager

Audi Stuart
01.2014 - 11.2014

Audi Brand Specialist

Audi Coral Springs
12.2004 - 01.2014

MBA - Finance

Arizona State University

Bachelor of Science - Finance

Illinois State University

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Jeffrey Klukis