Jeffrey Klukis
New Lenox,Illinois
Summary
Organized and dependable candidate with 25 years of customer service experience. Willingness to take on added responsibilities to meet team goals. I'm seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving ability.
Overview
19
19
years of professional experience
Work History
Audi Brand Specialist
International Autos Orland Park
06.2022 - Current
- Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
- Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
- Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
- Increased repeat business by fostering a positive customer experience throughout the entire sales process.
- Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
- Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
Audi Brand Specialist
Audi Fort Lauderdale
07.2020 - 06.2022
- Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
- Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
- Increased repeat business by fostering a positive customer experience throughout the entire sales process.
- Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
- Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
- Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
- Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
Audi Brand Specialist
The Collection
02.2018 - 03.2020
- Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
- Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
- Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
- Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
Audi Brand Specialist
Audi Coral Springs
11.2014 - 02.2018
- Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
- Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
- Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
- Increased repeat business by fostering a positive customer experience throughout the entire sales process.
- Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
- Listened to customer needs and desires to identify and recommend optimal products.
Finance manager
Audi Stuart
Stuart, FL
01.2014 - 11.2014
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Audi Brand Specialist
Audi Coral Springs
Coral Springs, FL
12.2004 - 01.2014
- Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
- Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
- Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
- Assisted customers with financing options, collaborating with the finance team to ensure smooth transactions.
- Increased repeat business by fostering a positive customer experience throughout the entire sales process.
- Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
- Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
- Managed customer information within CRM software accurately, streamlining communication between departments as needed.
- Improved overall buying experience through thoughtful listening skills that allowed me to identify specific client needs quickly.
Education
MBA - Finance
Arizona State University
Tempe, AZ05.1990
Bachelor of Science - Finance
Illinois State University
Normal, IL05.1987
Skills
- Client Retention Strategies
- Financial Acumen
- Contract Preparation
- Technical understanding
- Feature demonstrations
- Strong Communication Skills
- Expert Product Knowledge
- Negotiation Techniques
- Goal-Oriented
- Customer Engagement
- CRM proficiency
- Analytical Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Audi Brand Specialist
International Autos Orland Park
06.2022 - Current
Audi Brand Specialist
Audi Fort Lauderdale
07.2020 - 06.2022
Audi Brand Specialist
The Collection
02.2018 - 03.2020
Audi Brand Specialist
Audi Coral Springs
11.2014 - 02.2018
Finance manager
Audi Stuart
01.2014 - 11.2014
Audi Brand Specialist
Audi Coral Springs
12.2004 - 01.2014
MBA - Finance
Arizona State University
Bachelor of Science - Finance
Illinois State University
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