Patrick Curb
Portland,OR
Summary
Dynamic Audi Brand Specialist with a proven track record at Sunset Imports, excelling in client retention and expert product knowledge. Recognized for consistently exceeding sales targets and enhancing customer satisfaction through effective communication and negotiation techniques. A dedicated brand ambassador committed to fostering strong relationships and driving dealership revenue growth.
Qualified with strong foundation in automotive brand representation. Adept at enhancing customer satisfaction through personalized service and in-depth product knowledge. Demonstrated ability to leverage communication and sales skills to drive brand loyalty and achieve sales targets.
Results-driven automotive professional with extensive background in luxury vehicle sales and brand representation. Proven track record in successfully engaging with clients to elevate brand experience and drive conversions. Exceptional team collaborator, skilled in adapting to dynamic environments and prioritizing customer needs.
Overview
29
29
years of professional experience
Work History
Audi Brand Specialist
Sunset Imports
06.2009 - Current
- Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
- Participated in weekly sales meetings to strategize sales goals, discuss new inventory arrivals, and share best practices among colleagues.
- Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
- Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
- Developed custom quotes for clients, considering various factors such as trade-ins, promotional offers, and available financing options.
- Coordinated test drives for prospective buyers, tailoring routes based on their preferences and desired vehicle capabilities demonstration.
- Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
- Managed customer information within CRM software accurately, streamlining communication between departments as needed.
- Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
- Strengthened brand awareness through participation in community and industry events, showcasing Audi vehicles and services.
- Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
- Stayed up to date on all available new and pre-owned vehicles on lot.
- Managed pricing negotiations and highly efficient sales processes.
- Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
- Improved overall buying experience through thoughtful listening skills that allowed me to identify specific client needs quickly.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Honda Sales
Beaverton Honda
03.1996 - 06.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Master of Arts - Modern Asian History
University of Texas
Austin,TX05-1990
Skills
- Strong communication skills
- Automotive industry expertise
- Competitor awareness
- Negotiation techniques
- Pricing
- Client retention strategies
- Expert product knowledge
- Brand loyalty
- Brand ambassador
Accomplishments
2024 Successfully ranked in Top 100 Audi Brand Specialists for the U.S.
Timeline
Audi Brand Specialist
Sunset Imports
06.2009 - Current
Honda Sales
Beaverton Honda
03.1996 - 06.2009
Master of Arts - Modern Asian History
University of Texas
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