Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Miley

Culinary Arts, Emphasis In Hospitality And Restaurant Management
Fayetteville,AR

Summary

I've been working in Hospitality my entire life with over 20+ years experience. I recently moved back to Arkansas to be closer to family. Also, 20 months ago hurricane Helene came and Completely wiped out my community in Western North Carolina where they are still recovering. I am a dedicated worker with great work ethics!!

Adaptable leader skilled in managing teams and optimizing operations. Expertise in customer relationship management, inventory oversight, and staff training enhances overall service quality and drives significant revenue growth.

Overview

19
19
years of professional experience

Work History

Sales Manager

French Broad Outfitters
03.2019 - 10.2024

managed a small business Outfitters in WNC. 1.2 Million in sales annually. Organized shuttles throughout the day/week. Put people on/off the river. Sold kayaks, canoes, paddles, shoes, disc golf apparel, all outdoor survival gear.

Bartender Server

Universal Joint Asheville
10.2016 - 12.2018
  • Prepared and served a variety of beverages while maintaining high standards of cleanliness.
  • Managed bar supplies, ensuring prompt restocking to support uninterrupted service during peak hours.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

Ellas's at Carnall Hall
06.2013 - 06.2015

Ran the bar inside Carnall Hall BnB on campus of Arkansas University.

  • Collaborated with kitchen staff to coordinate timely service during busy periods, improving workflow.
  • Developed signature cocktails that increased repeat customer visits and enhanced the bar's reputation.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Sous Chef

Chai Pani Restaurant Group
12.2011 - 04.2013

James Beard Winning restaurant in Asheville, NC by a loving Indian Family. Everything Scratch made.

  • Streamlined kitchen workflows, resulting in a reduction of food waste and improved resource utilization.
  • Maintained cleanliness and organization in the kitchen, ensuring a safe and efficient work environment.
  • Implemented food safety procedures, maintaining compliance with health regulations and standards.

Bartender

Mellow Mushroom Pizza Bakers
02.2008 - 11.2011
  • Prepared and served a diverse range of beverages, enhancing customer satisfaction and retention.
  • Maintained bar cleanliness and organization, ensuring compliance with health and safety regulations.
  • Managed inventory levels, restocking supplies to optimize service efficiency during peak hours.
  • Trained new staff on cocktail preparation and customer service protocols, fostering team cohesion.

Sous Chef

Laughing Seed Cafe
04.2006 - 11.2008
  • Prepared and presented high-quality dishes, enhancing customer satisfaction and loyalty.
  • Trained and mentored junior kitchen staff, improving team performance and efficiency.
  • Managed inventory and ordered supplies, ensuring consistent kitchen operations and cost control.
  • Collaborated with front-of-house staff to create seasonal menus, promoting local ingredients and sustainability.

Education

Associate of Arts - Culinary Arts, Emphasis in Hospitality/Restaurant

Walters State Community College
Morristown, TN
05.2001 -

Skills

    Sales management

    Customer relationship management

    Inventory management

    Revenue generation

    Bar operations

    Food safety compliance

    Team leadership

    Cocktail preparation

    Staff training

    Event coordination

    Cost control

    Outdoor equipment sales

    Relationship building

Timeline

Sales Manager

French Broad Outfitters
03.2019 - 10.2024

Bartender Server

Universal Joint Asheville
10.2016 - 12.2018

Bartender

Ellas's at Carnall Hall
06.2013 - 06.2015

Sous Chef

Chai Pani Restaurant Group
12.2011 - 04.2013

Bartender

Mellow Mushroom Pizza Bakers
02.2008 - 11.2011

Sous Chef

Laughing Seed Cafe
04.2006 - 11.2008

Associate of Arts - Culinary Arts, Emphasis in Hospitality/Restaurant

Walters State Community College
05.2001 -
Jeffrey MileyCulinary Arts, Emphasis In Hospitality And Restaurant Management