Jeffrey Mills
Beckley
Summary
Dynamic sales professional with expertise in customer engagement and relationship building, honed at 4 Seasons Buildings of WV LLC. Boosted sales by 20% through tailored solutions and strategic networking. Proven ability to assess customer needs and deliver exceptional service, leveraging product knowledge and time management skills to drive client satisfaction and loyalty.
Overview
25
25
years of professional experience
Work History
Salesperson
4 Seasons Buildings of WV LLC
Beckley, WV
06.2024 - Current
- Increased customer satisfaction by understanding needs and providing tailored solutions.
- Generated new leads through networking and relationship-building with potential clients.
- Developed product knowledge to effectively communicate features and benefits to customers.
- Collaborated with team members to strategize sales approaches and improve performance outcomes.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Sawyer
Allegheny Wood Products
Cowen, WV
06.2016 - 02.2024
- Operated various sawmill machinery to produce high-quality lumber products.
- Inspected raw materials for defects, ensuring compliance with quality standards.
- Assisted in training new staff on equipment operation and safety procedures.
- Collaborated with team members to optimize workflow and reduce downtime.
- Maintained accurate inventory records of processed lumber and supplies.
- Implemented safety protocols, resulting in a safer work environment for all employees.
- Led initiatives to improve cutting accuracy and efficiency across production lines.
- Promoted a positive work environment by fostering open communication among team members and addressing issues proactively.
- Troubleshot equipment issues promptly, minimizing disruptions in daily operations while preserving overall equipment lifespan.
- Maintained accurate documentation for all completed orders, ensuring appropriate record-keeping for future reference or audits.
- Double checked saw blade sizes before use.
- Stacked cut pieces and maintained clean and safe work space.
- Synchronized efforts with forklift operators to ensure timely transport of raw materials and finished products to designated areas.
- Cut Material to desired shape and size.
Dryer Tender
Columbia Forest Products
Craigsville, WV
06.2001 - 10.2015
- Operated drying equipment to ensure optimal moisture levels in wood products.
- Monitored production lines for quality control and efficiency improvements.
- Performed routine maintenance on drying machinery to minimize downtime.
- Assisted in troubleshooting equipment issues to maintain workflow continuity.
- Collaborated with team members to streamline processes and enhance productivity.
- Recorded and reported drying cycle data for process optimization analysis.
- Trained new employees on safety protocols and operational procedures.
- Performed routine cleaning and preventive maintenance on dryer and related machinery.
- Collaborated closely with supervisors to develop strategies for improving productivity while maintaining high-quality output standards.
- Supported continuous improvement initiatives by participating in regular team meetings focused on problem-solving and idea-sharing related to dryer operations.
- Demonstrated commitment to ongoing professional development by attending industry conferences, workshops, and training sessions related to dryer operations and maintenance.
- Established positive relationships with coworkers throughout the organization, fostering a collaborative environment that promotes efficient communication among staff members.
- Conducted regular preventative maintenance checks on dryer equipment to reduce chances of machine breakdowns disrupting workflow.
Education
High School Diploma -
Parkersburg High School
Parkersburg05.1999
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Sales process
- Product description
- Client service
- Product and service knowledge
- Customer needs assessment
- Time management
Timeline
Salesperson
4 Seasons Buildings of WV LLC
06.2024 - Current
Sawyer
Allegheny Wood Products
06.2016 - 02.2024
Dryer Tender
Columbia Forest Products
06.2001 - 10.2015
High School Diploma -
Parkersburg High School