Jeffrey Olson
Cottage Grove,MN
Summary
Dynamic Sales Associate with proven expertise in customer service and relationship building. Known for enhancing client satisfaction and driving repeat business through effective sales techniques and problem-solving skills.
Accomplished Sales Associate with a strong background in customer service and sales expertise. Recognized for problem-solving capabilities and effective time management, ready to leverage skills to drive sales growth and enhance customer satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Associate
STP Autos ( White Bear Mitsubishi )
White Bear Lake, MN
09.2018 - Current
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Managed inventory levels using dealership management software to ensure optimal stock availability.
- Collaborated with team members to streamline sales processes and improve operational efficiency.
- Trained new sales associates on product knowledge and effective sales techniques.
- Conducted vehicle demonstrations, highlighting features and benefits to potential customers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
CDL Truck Driver
RJ Schinner
Oakdale MN
11.2014 - 08.2018
- Operated commercial vehicles safely across regional routes, ensuring timely deliveries.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed accurate documentation of delivery logs and fuel records to support operational efficiency.
- Trained new drivers on safe driving practices and company policies to enhance team performance.
- Implemented best practices for cargo loading and securing, minimizing damage during transit.
- Monitored vehicle performance and reported maintenance needs to maintain fleet reliability.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Warehouse Lead/CDL Truck Driver
New French Bakery
Minneapolis, MN
03.2008 - 11.2014
- Supervised daily warehouse operations, ensuring compliance with safety and efficiency standards.
- Trained and mentored new team members on best practices and operational procedures.
- Implemented inventory management systems to improve stock accuracy and reduce discrepancies.
- Coordinated shipping and receiving schedules to optimize workflow and minimize delays.
- Led initiatives to streamline processes, resulting in improved productivity across the warehouse team.
- Conducted regular audits of inventory levels, ensuring timely replenishment of stock items.
- Trained employees on equipment operation and safety protocols.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Business Management
University of Phoenix
Tempe, AZSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Relationship building
- Flexible schedule
- Sales expertise
- Customer needs assessment
Accomplishments
- Awarded “Employee of the Month” in October 2025.
Timeline
Sales Associate
STP Autos ( White Bear Mitsubishi )
09.2018 - Current
CDL Truck Driver
RJ Schinner
11.2014 - 08.2018
Warehouse Lead/CDL Truck Driver
New French Bakery
03.2008 - 11.2014
Business Management
University of Phoenix
Top sales satisfaction award 2023 and 2024
I received top Sales Satisfaction awards in 2023 and 2024 For top customer satisfaction.