Jeffrey Parish
Brimley
Summary
Dynamic and results-driven professional with extensive experience at Advance Auto Parts, excelling in client relationship building and parts identification. Proven track record of enhancing customer satisfaction and streamlining delivery scheduling. Adept at problem-solving and multitasking, consistently delivering high-quality service in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
03.2016 - Current
- Understood and executed instructions furnished in written, oral or diagram form.
- Stayed up-to-date with relevant industry certifications and trainings to maintain a high level of expertise in the field.
- Coordinated logistics operations, ensuring timely delivery of products while minimizing transportation costs.
- Created, built and maintained professional customer relationships.
- Increased customer satisfaction by providing timely and accurate information on product availability and specifications.
Sales Associate
Advance Auto Parts
09.2015 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Service Technician
Soo Motors
09.2015 - 03.2016
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Sales Associate
Advance Auto Parts
12.2013 - 09.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate & Mobile Parts Professional
Advance Auto Parts
03.2010 - 10.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Automotive/Diesel And Industrial Technology - Automotive/Diesel
Universal Technical Institute
Chicago, IL08-2015
High School Diploma -
Brimley High School
Brimley, MI06-2006
Skills
- Client relationship building
- Merchandising
- Delivery scheduling
- Parts identification
- Automotive systems
- Returns handling
- Ordering parts
- Customer service
- Customer relations
- Inventory restocking
- Problem-solving
- Multitasking
Timeline
Commercial Parts Professional
Advance Auto Parts
03.2016 - Current
Sales Associate
Advance Auto Parts
09.2015 - 03.2016
Service Technician
Soo Motors
09.2015 - 03.2016
Sales Associate
Advance Auto Parts
12.2013 - 09.2015
Sales Associate & Mobile Parts Professional
Advance Auto Parts
03.2010 - 10.2012
Automotive/Diesel And Industrial Technology - Automotive/Diesel
Universal Technical Institute
High School Diploma -
Brimley High School
Similar Profiles
Mohammed Aliuddin AhmedMohammed Aliuddin Ahmed
Senior Financial Analyst at Advance Auto Parts,Inc.(Retailer Automotive Parts)Senior Financial Analyst at Advance Auto Parts,Inc.(Retailer Automotive Parts)
Tyler WrightTyler Wright
NA at Mobile Parts Professional, Advance Auto PartsNA at Mobile Parts Professional, Advance Auto Parts
DANIEL CUNNINGHAMDANIEL CUNNINGHAM
Parts Specialist and Parts Delivery Driver at Advance Auto Parts - Auto Part InternationalParts Specialist and Parts Delivery Driver at Advance Auto Parts - Auto Part International
Dakota Needham-JohnsonDakota Needham-Johnson
General Manager at Advance Auto PartsGeneral Manager at Advance Auto Parts
Hillary JeffreysHillary Jeffreys
Elementary Teacher, 2nd Grade at Rudyard Area SchoolsElementary Teacher, 2nd Grade at Rudyard Area Schools