Jeffrey Pena
Brooklyn
Summary
Exceptional Background in Loss Prevention and Auditing Seeking a full-time position where I could utilize my current skills and experience. Currently I have five years in the parking business and ten years in loss / asset protection. I'm ready to put all of my experience to work for the next company I'll be working for, hopefully becoming an asset.
Overview
14
14
years of professional experience
Work History
Assistant Regional Auditor / Asset Protection
Laz Parking
New York
04.2019 - 03.2025
- Conduct internal audits across multiple parking locations to ensure policy compliance.
- Investigate financial discrepancies, supervise operations, and liaise with clients.
- Lead regional meetings, manage damage claims, and provide 24/7 operational support.
- Ensure locations adhere to company standards and safety protocols.
• Scheduling / Completing Audits
- Investigating location accounts
- Supervising locations in NY/NJ
- Investigating open / unexplained tickets
- Regional meetings
- Claiming damages
- 24/7 on call
- Maintaining communication with clients
- Making sure all locations are following company standard procedures
• Internal / External theft
• CCTV / ADT
Loss Prevention Specialist lead
Hermes Or Paris
New York
10.2013 - 02.2019
• keeping the environment safe and secure.
• floor surveillance and keeping a floor count on our high priced merchandise.
• keeping communication with management and sales floor.
• CCTV / ADT
• safety walks
• Inventory counts
• Vendor approvals
• Open and closing the location
• Preventing external theft
• Investigating internal theft
• Costumer Service.
Loss Prevention Specialist
The Home Depot
New York
11.2010 - 09.2013
• Undercover Asset protection
• Internal/External cases
• Safety walks
• Customer service
• CCTV
• Fire exit Audit
• Communication with management and sales floor.
• Working with NYPD.
• Organized retail crime (ORC)
• training team on how to properly apprehend
Education
Associate of Computer Science -
New York City College Of Technology
01.2012
High school diploma -
01.2010
Skills
- Security systems expertise
- Retail theft investigations
- Fraudulent activities investigations
- Interviews and interrogations
- Loss prevention expertise
- Staff leadership
- Incident reporting
- Workplace safety
- Internal auditing
- Policy enforcement
- Interviewing techniques
- Loss prevention training
References
Available upon request
Timeline
Assistant Regional Auditor / Asset Protection
Laz Parking
04.2019 - 03.2025
Loss Prevention Specialist lead
Hermes Or Paris
10.2013 - 02.2019
Loss Prevention Specialist
The Home Depot
11.2010 - 09.2013
Associate of Computer Science -
New York City College Of Technology