Jeffrey Salter
Brunswick,GA
Summary
Hardworking Account Manager with 25+ years of experience working directly with clients to service accounts. Safety driven with genuine concern for everyone's well being. Good at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Account Manager
Cemex USA
Brunswick, GA
09.1995 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Ensured compliance with industry regulations when dealing with clients.
- Provided technical support to customers when needed.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Identified customer needs by asking questions and advising on best solutions.
- Operated register, handled cash and processed credit card transactions.
Education
High School Diploma -
Brunswick High School
Brunswick, GA06-1980
Some College (No Degree) -
Brewton-Parker College
Mount Vernon, GASome College (No Degree) -
College of Coastal Georgia
Brunswick, GASkills
- Revenue Generation
- Contract Negotiation
- Preparing contracts
- Lead Development
- Business Development
- Lead prospecting
- Client Relationship Management
- Complaint Management
- Account Management
- Customer Service
- Upselling
- Forecasting abilities
- Revenue Growth
- Statement Billings
- Teamwork and Collaboration
- Networking skills
- Operations
- Qualifying Leads
- Regional accounts
- CRM Software
- Community involvement
- Relationship building and management
- Customer Relationship Management (CRM)
- Payment collecting
- Schedule Management
- Account development
Certification
- NRMCA Certified Concrete Sales Professional
- GDOT Certified Concrete Batchman
- ACI Certification Field Testing Technician
References
References available upon request.
Timeline
Account Manager
Cemex USA
09.1995 - Current
High School Diploma -
Brunswick High School
Some College (No Degree) -
Brewton-Parker College
Some College (No Degree) -
College of Coastal Georgia