Jeffrey Salyer

• Promoted up from GM; took a challenging area with serious negative EBITDA and re-staffed with great GMs; driving all stores to positive EBITDA vs last month, every month.
• Very hands-on; worked in 5 of 7 locations running shifts & training, to assist the rebuilding process.
• Consistent hiring assistance for up to 7 locations.
• Oversaw daily operations across 7 locations, ensuring compliance with company standards.
• Communicated weekly targets and progress daily, via e-mail, text message, and WhatsApp communications.
• Executed inventory management systems to optimize stock levels and reduce waste.
• Drove sales growth and increased brand quality, service, and cleanliness.
• Analyzed financial reports to identify trends, improve profitability, and make informed decisions.
• Fostered a culture of teamwork and accountability through effective leadership practices and communication strategies.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

• General Manager, same company at Lumberton store. Within 60 days, received "Gold", a $1000 bonus, and "promotion" to a busier store in Whiteville, NC.

While at Whiteville, got school orders and a prison order for $7,000.

• Increased controllable profit extremely at this location. When I got there, Food and Labor cost was 64-68%. That was reduced to 54% and less, monthly, saving the company thousands of dollars immediately upon my takeover.
• Store EBITDA increased dramatically, after losing money monthly before.
• Unfortunately, the franchisee filed for bankruptcy (NPC International) and they closed 280 stores and my location was one of them. I had only been there around 9 months, and the data they analyzed concluding the store should be part of the closure HAD to be before I took the store over.
• Controlled day-to-day operations with shift management strategies and effective food and labor controls.
• Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores.
• Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service.
• Uphold cleaning and sanitizing standards by directing team to keep dining areas, kitchen spaces, and restrooms in full compliance.
• Recruited, trained, and developed top-quality service industry talent.
• Protected company assets and restaurant profits with good security protocols, supply management strategies, and team scheduling expertise.
• Worked with FOH and BOH staff to support superior service delivery.
• Enhanced business with continuous improvement in team training, customer engagement, and marketing strategy.
• Maintained optimal employee coverage for business needs with well-prepared team schedules.

• Started here as an Assistant Manager, got promoted within about 6-7 months to General Manager, of a $40,000 a week busy beach store.
• Did not have any "record" weeks here, but did maintain controllable profits within company standards.
• I left the company for more money with Pizza Hut.
• Controlled day-to-day operations with shift management strategies and effective food and labor controls.
• Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores.
• Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service.
• Uphold cleaning and sanitizing standards by directing team to keep dining areas, kitchen spaces, and restrooms in full compliance.
• Recruited, trained, and developed top-quality service industry talent.
• Protected company assets and restaurant profits with good security protocols, supply management strategies, and team scheduling expertise.
• Worked with FOH and BOH staff to support superior service delivery.
• Enhanced business with continuous improvement in team training, customer engagement, and marketing strategy.
• Maintained optimal employee coverage for business needs with well-prepared team schedules.

• Started here as a "Manager" and eventually promoted to "Restaurant Manager" or General Manager. This was my first General Manager position.
• Maintained company standards. Company had 3 stores, and did not share profit information with the General Manager, and only sometimes was a $50 bonus awarded weekly.
• Controlled day-to-day operations with shift management strategies and effective food and labor controls.
• Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores.
• Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service.
• Uphold cleaning and sanitizing standards by directing team to keep dining areas, kitchen spaces, and restrooms in full compliance.
• Recruited, trained, and developed top-quality service industry talent.
• Protected company assets and restaurant profits with good security protocols, supply management strategies, and team scheduling expertise.
• Worked with FOH and BOH staff to support superior service delivery.
• Enhanced business with continuous improvement in team training, customer engagement, and marketing strategy.
• Maintained optimal employee coverage for business needs with well-prepared team schedules.

• Investigated reported technical issues and determined needed actions.
• Reduced risk of worksite incidents by following and enforcing all safety regulations and OSHA requirements.
• Calibrated, maintained, and repaired equipment.
• Prolonged life of equipment through proper cleaning and upkeep.
• Worked quickly and accurately by combining SOPs with personal expertise and computer-assisted diagnostics.
• Restored service during off-hours by professionally handling emergency calls.
• Stayed ready to handle expected maintenance needs by keeping tools organized and optimal supply of spare parts.
• Connected components and wiring with good soldering and welding abilities.
• Determined nature of required repairs by reading work orders, inspecting equipment, and testing systems.
• 3rd party company that subcontracts local computer-related jobs.

• "Best on the Grand Strand" - I worked for Just Ask Hal Computer repair for awhile, sometimes in store and sometimes on service calls only.
• Pulled, terminated, and tested network cabling, including conduit, raceways, and modular jacks.
• Installed and configured personnel computers and peripheral computer equipment such as printers and scanners.
• Maintained user and information security by keeping computers updated with current patches.
• Improved functionality of computers by installing new hardware and software.
• Prepared equipment for employee use, including checking cables, operating systems, and software.
• Troubleshot and resolved issues with customers' PCs and laptops.
• Advised customers about proper operation and maintenance for each piece of equipment.
• Disassembled and reassembled computers and devices with skill, verifying performance after each repair.
• Aligned, adjusted, and calibrated equipment according to specifications.
• Advised customers concerning equipment operation, maintenance, and programming.
• Identified performance issues based on customer feedback and direct testing, planning cost-effective and speedy fixes.
• Resolved emergency issues for customers at any time, quickly restoring vital services.
• Corrected problems with office equipment such as printers, fax machines, and copiers.
• Conversed with customers to determine details of equipment problems.
• Reassembled machines after making repairs or replacing parts.
• Fixed functional issues by updating software systems with latest patches and correcting settings.