Supports the efforts of the Store Leader and leads by example ensuring a quality service experience for customers in a profitable manner for Kwik Trip, Inc.
Assists with daily operations, coworker recruitment, training, and supervision, merchandising, inventory control and ensuring that the highest level of customer service is consistently being provided by all coworkers.
Assists in maintaining a quality store image by providing a clean store, having quality products in-stock and being responsive to community needs.
Subrogation Specialist
Humana
Green Bay, WI
12.2007 - 06.2023
Company Overview: one of the nation's largest publicly traded health benefits company with 11 million medical members.
Reviewed medical claims each year and identified insurance policy denials, resulting in recovered funds in the amount of $1,712,001.02 in 2022.
Documented all subrogation activity and liaised with insurance companies on behalf of Humana members.
Collaborated closely with internal and external attorneys and medical providers to obtain recoveries from responsible third parties and ensure all necessary information was accurately processed.
Enabled timely and cost-effective claims resolution while collecting missing information and potential sources of recovery.
Created detailed reports summarizing findings and recommendations and presented findings to responsible insurance adjusters.
Increased data entry accuracy through in-depth pre-pay investigations for determination of claims adjudication.
One of the nation's largest publicly traded health benefits company with 11 million medical members.
Provider Contracting Networking Specialist
Humana
Green Bay, WI
01.2006 - 12.2007
Leveraged robust insurance principles knowledge while educating Medicare members and providers on Humana Gold Choice Medicare replacement plan.
Showcased robust work ethic while working for one of the nation's largest publicly traded health benefits company with 11 million medical members.
Built positive relationships with new members by promptly locating participating providers.
Rendered optimal support to providers with claim discrepancies and ensuring equitable decisions.