Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Software
Timeline
Bartender
Jeffrey Thomas

Jeffrey Thomas

Covington,LA

Summary

Dynamic Sales Consultant with a proven track record at Northshore Toyota, excelling in customer service and relationship management. Enhanced customer retention through personalized consultations and effective up-selling strategies, resulting in increased referral business. Skilled in sales proposal creation and time management, consistently delivering superior client experiences that foster loyalty.

Hardworking employee enthusiastic about learning Offshore field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level offshore position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Sales Consultant

Northshore Toyota
02.2019 - 07.2025
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maximized customer retention by resolving issues quickly.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

Vessel Entry Technician

VIP International
02.2014 - 04.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Optimized system performance thorough testing and analysis.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Laborer

Groundhoglandscaping
08.2009 - 02.2014
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Performed general housekeeping and cleaning tasks.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.

Education

Basic

Covington High School
Covington, LA
05-2003

Skills

  • Sales proposal creation
  • Time management
  • Prospect qualification
  • Territory expansion
  • Customer liaison
  • Customer service
  • Interpersonal communication skills
  • Relationship management
  • Performance improvement

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft suite

CRM Software

Timeline

Sales Consultant

Northshore Toyota
02.2019 - 07.2025

Vessel Entry Technician

VIP International
02.2014 - 04.2019

Laborer

Groundhoglandscaping
08.2009 - 02.2014

Basic

Covington High School

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