Jehad Daoud
Rochester,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Lifetime Assistance Inc.
06.2021 - Current
- Transported clients to medical and dental appointments to provide support.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
Security Officer
Blackhawk Security
01.2018 - 12.2020
- Teamwork, monitoring surveillance, Patrolling companies areas, Keep a safe environment
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Sales Associate
Shoe Dept
05.2016 - 07.2018
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Education
High school diploma -
Arcadia High School
Rochester, NY05.2014
Skills
- Conflict management
- Situational awareness
- Active Listening
- Ability to Lift
- Team Collaboration
- Problem-Solving
- Patient care
- Special needs
- Developmental disabilities experience
- Home care
- Direct support
- Assisted living
- Caregiving
- HIPAA
- Cleaning
- Customer service
- Communication skills
- Time management
- Dependability
- Resident Care Associate
- Meal Planning and Preparation
- Fast Learner
- Transportation Assistance
- Transportation
Certification
First Aid Certification
Timeline
Direct Support Professional
Lifetime Assistance Inc.
06.2021 - Current
Security Officer
Blackhawk Security
01.2018 - 12.2020
Sales Associate
Shoe Dept
05.2016 - 07.2018
High school diploma -
Arcadia High School
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