JEIMY LOYOLA
South San Francisco,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Intern Project Coordinator
UCSF
San Francisco, CA
08.2021 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- I have a project budget ranging from $10K to $55K with a total of $210K.
Infrastructure Project Coordinator Analyst
UCSF
San Francisco, CA
06.2019 - Current
- Provide project support to infrastructure programs and construction managers with a focus on Facilities renewal, Facilities Investment Needs (FIN), and SEP Programs
- Provided analytical support with coordination of projects throughout all stages of construction
- Created and organized Maximo work orders for the RNEW, FIN, SEP projects
- Tracked financial resources and changes for assigned projects
- Coordinated town hall meetings and assisted with communication of the project process
- Responsible for creation of and follow up on all purchase orders, and procurement and construction contracts such as EDPA Lite, EDPA Blanket, Mini Forms, BearBuy, and PSA contracts
- Arranged for necessary building access and UCSF computer accounts for contractors
- Completed action items for projects as determined at monthly Fire Marshall meetings
- Assured quality of project financial records and reconciled incorrect charges
Quality Assurance Analyst II
UCSF
San Francisco, CA
06.2015 - 05.2019
- Ensured the customer service provided by the Customer Service Center was of a consistently high quality
- The CSC's average customer service score is based on customer surveys
- Performed daily quality control on data and communications to ensure policies were adhered to and understood by front desk staff
- Trained employees on applicable systems: HBS, Maximo, FMTrack, SharePoint, MaxWeb (multilingual training)
- Created and ran Maximo reports for customers, Facilities Services managers, and staff, and the Customer Service Center
- Assisted customers with inquiries by email, phone, and in person
- Sent emergency notifications and coordinated follow-up information to appropriate parties for all campuses, during and after business hours, holidays, and weekends
- Delegated service requests for processing by the Customer Service Center staff
- Served as interim supervisor during the supervisor's absence
Custodial Supervisor
UCSF
San Francisco, CA
03.2012 - 05.2015
- Provided high-level administrative and operational support and direction to custodial staff for West Campus buildings
- Administrative duties included processing timesheets, scheduling, auditing, and bi-weekly supply orders
- Provided direct customer engagement ensuring timely completion of all requests to ensure customer satisfaction
- Monitored over 18 workers to complete projects on-time and under budget with both client and employee satisfaction
- Recruited and selected well-qualified employees to fill vacancies
- Trained employees on equipment use and closely monitored use for safety and adherence to company protocols
- Assigned job duties and monitored performance against objectives
- Inspected in-progress and completed setups for events, performed quality control to ensure customer needs and worker safety requirements were met, and to achieve best-in-class final results
Education
Building Connected Training
University of San Francisco
San Francisco, CA08.2019
Construction Contracts Training - Construction Contracts Training
University of California, San Francisco
San Francisco, CA07.2019
UC - Law Construction
University of California, San Francisco
San Francisco, CA07.2019
Business English
University of California, Berkeley
Berkeley, CA09.2013
Skills
- Smartsheets, BearBuy, IBM Maximo, FM Track, SharePoint, Box, HBS, WaspTime6
- Outlook, Word, Excel, Power Point
- PC, Mac
- Archibus Space Management System
- Pro-Watch
Certification
- OSHA 30 Training - July 2022
- FEMA IS-00100.c - April 2020
- FEMA IS-00200.c - April 2020
- FEMA IS-00700.b- April 2020
- FEMA IS-00800.c - April 2020
- UCSF Time Management and Prioritizing Your Time - April 2019
- Lean Fundamentals White Belt - May 2018
Timeline
Intern Project Coordinator
UCSF
08.2021 - Current
Infrastructure Project Coordinator Analyst
UCSF
06.2019 - Current
Quality Assurance Analyst II
UCSF
06.2015 - 05.2019
Custodial Supervisor
UCSF
03.2012 - 05.2015
Building Connected Training
University of San Francisco
Construction Contracts Training - Construction Contracts Training
University of California, San Francisco
UC - Law Construction
University of California, San Francisco
Business English
University of California, Berkeley
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