Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Language
5
5
years of professional experience
Work History
Front End Services TA
Walmart
Plano, TX
06.2021 - 10.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Sales Associate
HOTWORX
Murphy, TX
01.2023 - 11.2025
Drove membership sales by identifying customer needs, conducting facility tours, and confidently presenting HOTWORX memberships and services.
Built strong relationships with prospective and existing members, delivering personalized customer service to increase engagement and retention.
Followed up with leads through calls, messages, and in-person interactions to convert prospects into new memberships and drive sales results.
Maintained a welcoming, high-energy studio environment while ensuring members received an exceptional experience from initial inquiry through ongoing membership.
Educated members and prospective clients on workout programs, membership options, and studio offerings to help them select solutions aligned with their fitness goals.
Seasonal Beauty Advisor
Ulta
Plano, TX
10.2024 - 01.2025
Demonstrated makeup application techniques, fostering a welcoming shopping environment.
Educated clients on product ingredients and benefits to drive informed purchasing decisions.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Lead Cashier
Ulta
Plano, TX
01.2025 - 11.2025
Trained and mentored new cashiers on customer service best practices.
Resolved customer inquiries and complaints with professionalism and urgency.
Assisted customers by answering questions and fulfilling requests.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Merchandise Manager
Ulta
Plano, TX
11.2025 - Current
Lead daily merchandising operations while supporting sales goals, customer experience, and overall store performance in a high-volume retail environment.
Coach and develop associates through ongoing feedback, floor leadership, and performance conversations to drive productivity and strengthen the customer experience.
Partner with store leadership to execute sales strategies, prioritize business needs, and ensure the team consistently delivers on company standards and goals.
Analyze sales performance and business trends to identify opportunities, adjust priorities, and maximize productivity across the sales floor.
Oversee visual merchandising, product presentation, and inventory execution while maintaining operational standards and creating an engaging shopping environment.
Lead through periods of high volume and changing business priorities, effectively delegating tasks and ensuring the team remains focused on key sales and operational objectives.
Education
Associate of Science - Marketing
Collin County Community College District
Plano, TX
12.2024
High School Diploma -
Plano East Sr High School
Plano, TX
05.2022
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking
Multitasking Abilities
Excellent Communication
Verbal Communication
Problem Resolution
Languages
Spanish
Native or Bilingual
Cheerleader
High school cheerleader through freshman year of college.