Jeisa Lopez
Jersey City,NJ
Summary
Dependable and organized professional with experience in medical reception, customer service, childcare, and building concierge services. Experienced in scheduling appointments, verifying insurance coverage, obtaining insurance authorizations, assisting patients and visitors, monitoring security cameras, and providing attentive customer service. Strong communication, computer, multitasking, and organizational skills.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Receptionist
Gastronenterology
Jersey City, Nj
07.2023 - Current
- Schedule and manage patient appointments.
- Verify patient insurance eligibility and coverage.
- Obtain insurance authorizations for medical procedures.
- Assisted patients with inquiries, delivering professional customer service that enhanced patient satisfaction.
- Answered and directed phone calls, effectively communicating with patients about appointments to ensure clear understanding.
- Maintained accurate patient and appointment information, supporting seamless operations and patient care.
- Handle multiple administrative tasks while maintaining attention to detail.
- Use computer systems to enter and update patient information.
Daycare Teacher
Adventure and learning daycare
Jersey City, Nj
08.2021 - 06.2023
- Designed engaging lesson plans for diverse age groups at Adventure and Learning Daycare.
- Supervised daily activities to ensure a safe and nurturing environment for children.
- Facilitated social interactions among children to promote teamwork and communication skills.
Concierge Supervisor
Adams Building Services
Jersey City, Nj
09.2018 - 08.2021
- Checked in visitors, facilitating smooth entry for residents and guests.
- Maintained accurate visitor and parking records to ensure security compliance.
- Signed in and monitored parking activity.
- Monitored security cameras, identifying and reporting unusual or concerning activity to enhance safety.
- Provided professional customer service to residents, visitors, and building staff.
- Answered questions and assisted with general building needs.
- Maintained a professional and welcoming front-desk environment.
Education
County Prep High School
Jersey City, Nj Skills
- Appointment scheduling
- Insurance verification
- Customer service
- Patient communications
- Data entry
- Server
- Bartending
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
Gastronenterology
07.2023 - Current
Daycare Teacher
Adventure and learning daycare
08.2021 - 06.2023
Concierge Supervisor
Adams Building Services
09.2018 - 08.2021
County Prep High School