Jelissa Estrada
Humble,TX
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Expert user of Onesite.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Sunchase American
Humble, Texas
10.2021 - Current
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Personal Shopper
H-E-B
Houston, Texas
04.2020 - 07.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier
Ross Stores
Houston, Texas
12.2019 - 04.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Business
Lone Star College System
Spring, TXCertificate - Real Estate
Aceable Agent
GED -
Lone Star College System
Spring, TX05.2019
Skills
- Lease Renewals
- Rental Pricing Strategies
- Market Trend Analysis
- Sales Techniques
- Business Processes and Procedures
- Customer Service
- Fair Housing Policies
- Property Marketing
- Social Media Engagement
- Market Tracking
- Creative and Adaptable
Timeline
Leasing Consultant
Sunchase American
10.2021 - Current
Personal Shopper
H-E-B
04.2020 - 07.2021
Cashier
Ross Stores
12.2019 - 04.2020
Associate of Arts - Business
Lone Star College System
Certificate - Real Estate
Aceable Agent
GED -
Lone Star College System
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