Jemeya Smith
Tulsa
Summary
Experienced in customer service roles, effectively managing cash handling and point of sale transactions while maintaining a clean and organized environment. Proven track record of assisting with patient transportation, demonstrating attention to detail in safety protocols and vehicle maintenance. Capable of addressing customer inquiries and complaints professionally, contributing to overall operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Cici’s Pizza
Tulsa
09.2024 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered phone calls to assist customers with questions and orders.
- Learned roles of other departments to provide coverage and keep store operational.
Non-Emergency Medical Driver
Ride By Your Side
Tulsa
11.2024 - 05.2025
- Checked gas levels daily along with tire pressure and fluid levels before beginning shifts.
- Assisted in the transportation of patients to and from medical appointments.
- Provided assistance with loading and unloading of wheelchairs or stretchers into the vehicle.
- Communicated effectively with patients, family members and healthcare staff regarding patient care needs.
- Maintained a clean vehicle interior and exterior at all times.
- Ensured that proper safety protocols were followed while transporting clients in wheelchairs or stretchers.
- Provided safe, timely and reliable non-emergency medical transportation services.
Commercial Driver/Store Associate
AutoZone
Tulsa
10.2023 - 05.2024
- Utilized GPS systems for navigation during trips.
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
- Responded quickly and efficiently to requests for assistance from other drivers on the road.
- Assisted customers with product selection, pricing and availability.
- Organized store displays to ensure maximum visibility of products.
- Answered telephone to give callers store information and look up order details.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Delivery Courier
Amazon
Tulsa
05.2021 - 06.2023
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Followed all safety regulations while operating a motor vehicle on public roads.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Reported any accidents or incidents involving company vehicles immediately to management.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Checked and secured package loads before deliveries.
Education
High School Diploma -
Daniel Webster High School
Tulsa, OK05-2015
Skills
- Cash handling
- Point of sale
- Customer service
- Organizational skills
Languages
English
Professional
Affiliations
- Drawing
- Writing
- Shopping
References
References available upon request.
Timeline
Non-Emergency Medical Driver
Ride By Your Side
11.2024 - 05.2025
Cashier
Cici’s Pizza
09.2024 - Current
Commercial Driver/Store Associate
AutoZone
10.2023 - 05.2024
Delivery Courier
Amazon
05.2021 - 06.2023
High School Diploma -
Daniel Webster High School