Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jemima Maceus

Loxahatchee,FL

Summary

Dynamic and results-oriented professional with proven expertise in customer service and sales techniques honed at Mi Gusto. Excelled in teamwork and collaboration, significantly enhancing store performance. Demonstrates exceptional problem-solving skills and adaptability, ensuring high levels of customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Sales Associate

Mi Gusto
Dominican Republic
01.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Housekeeping

Plaza Hotel
HAITI
07.2019 - 05.2022
  • Collaborated with housekeeping staff to ensure room readiness upon guest arrival.
  • Managed housekeeping schedules for timely room turnovers and increased efficiency.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
  • Provided housekeeping and laundry services, shopped for food and served meals and snacks.
  • Ensured excellent communication with homeowners regarding scheduling changes or specific requests for housekeeping services.

Education

Associate Of Arts - Culinary

Escuela Gastronomia Mariano Moreno
Dominican Republic
12.2023

High School Diploma -

Collège Saint Pierre
Haiti , Port Au Prince
08.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Friendly
  • Learn faster
  • Attention to detail
  • Cash Handling
  • Adaptability
  • Sales techniques

Languages

English
Professional Working
Spanish
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Associate

Mi Gusto
01.2022 - 12.2023

Housekeeping

Plaza Hotel
07.2019 - 05.2022

Associate Of Arts - Culinary

Escuela Gastronomia Mariano Moreno

High School Diploma -

Collège Saint Pierre
Jemima Maceus