Jen Garrett
Sales Associate
Wartrace,TN
Summary
I am a trustworthy, hardworking & dependable individual who is seeking employment in a work environment that will allow me to use & expand my present skills, develop professional work experience & a chance to become a valuable asset to the company with which I am employed. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
22
22
years of professional experience
Work History
Sales Associate
Foodlion Grocery Store
11.2012 - Current
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Built trusting relationships with customers by making personal connections.
CSR Assistant Manager
Foodmax
11.2001 - 10.2003
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Trained new employees on procedures and policies to maximize team performance.
Education
Legal Administrative Assistant - Business Systems Technology
Tennesse Colloge of Applied Technology
Shelbyville, TN12.2009
Skills
- Customer Service
- Cash Handling
- Verbal and Written Communication
- Customer- and Service-Oriented
- Cash Register Operation
- Team Player Mentality
- Listening Skills
- Outgoing Personality
- Problem-Solving
- Reliable and Punctual
- POS System Operations
- Microsoft Windows
- Excellent People Skills
- Microsoft Office
- Cleaning Techniques
- Teamwork and Collaboration
- Cash Handling Accuracy
- Sales Trends
- Microsoft Outlook
- Issue Refunds
- Product and Service Sales
- Money Handling
- Sales and Marketing
- Strong Communication and Interpersonal Skills
- Product Promotion
- Speaking Clearly
- Hospitality and Accommodation
- Microsoft Excel
- Meeting Sales Goals
- Conflict Resolution
- Retail Store Operations
- Multitasking Strengths
- Meeting Deadlines
Timeline
Sales Associate
Foodlion Grocery Store
11.2012 - Current
CSR Assistant Manager
Foodmax
11.2001 - 10.2003
Legal Administrative Assistant - Business Systems Technology
Tennesse Colloge of Applied Technology