Jennifer Peterson

• Resolved customer complaints and maintained clean and tidy checkout area.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
• Counted money in drawers at beginning and end of each shift.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.
• Solicited customers to purchase loyalty and item protection plans, successfully bringing in $[Amount] per month in new revenue.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card and check transactions to complete customer purchases.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Set up new sales displays each week.
• Learned duties for various positions and provided backup at key times.

While in this position I would gather carts and help with the self checkout. I would also help the stock the shelves with new items that had to go out and I would help put returns away. I also worked in maintenance as well.

• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card and check transactions to complete customer purchases.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Monitored self-checkout systems and provided assistance or intervention where required.