Jena Stica
Vestal
Summary
Professional character with a proven track record at University Lofts Apartments, enhancing tenant satisfaction and working to maintain high occupancy rates through effective marketing and customer service. Skilled in client relationship building and property tours, along with abilities in community engagement and follow-up coordination. Reliable and capable of adjusting to changing needs while maintaining high standards.
Overview
3
3
years of professional experience
Work History
Leasing Assistant
University Lofts Apartments
10.2023 - Current
- Managed move-in/move-out processes efficiently by conducting inspections and completing necessary paperwork in a timely manner.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Assisted in maintaining high occupancy rates by executing effective marketing strategies and conducting property tours.
- Educated prospective residents on available unit features, amenities offered at the property, as well as neighborhood attractions for added value during tours.
Teacher's Assistant
Kidventures at the Clubhouse
06.2022 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Copied, organized and distributed classroom assignments or other paperwork.
Education
Associate of Science - Liberal Arts And Sciences
SUNY Broome Community College
Binghamton, NY05-2025
Skills
- Client relationship building
- Follow-up coordination
- Telephone and email etiquette
- Customer service expertise
- Property tours and inspections
- Leasing and sales
Timeline
Leasing Assistant
University Lofts Apartments
10.2023 - Current
Teacher's Assistant
Kidventures at the Clubhouse
06.2022 - Current
Associate of Science - Liberal Arts And Sciences
SUNY Broome Community College
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