Hi, I’m
Jena Townsley
Prairieville,Louisiana
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Summary
High-achieving Sales Consultant effective at building loyalty and long-term relationships with customers. Expert in needs analysis, sales forecasting and closing tactics.
Overview
20
years of professional experience
Work History
Glazer's Wholesale Wine & Spirits: Diageo-Moet Hennessy Division (DMH)Baton Rouge, LA
Sales Consultant
06.2013 - Current
Job overview
- Implement creative, cost effective displays to increase sales.
- Present sales deals and price increases to customers.
- Spokesperson for coworkers in a focus group headed by the vice president.
- Advocate for customers to DMH upper-management to ensure customer satisfaction.
- Support company events, promotions, tastings, and innovation brands with social media and active networking.
- Increased sales 3% for Diageo-Moet Hennessy despite minimal sales growth projections for new route assigned April 2014.
- Assist with employee training and development
- Promote and develop spirits and wine portfolio by conducting off-premise tastings and on-premise promotion events.
- Foster a teamwork atmosphere with my coworkers and other vendors to "get the job done!"
- Manage accounts receivable, ensuring accounts are up-to-date on billing.
- Manage allocated portfolio scotches for key accounts.
- Monitor retail pricing, product quality, and shelf presentation for all accounts.
Reggie's Baton Rouge, LA
Inventory-Product Control Management
07.2009 - 06.2013
Job overview
- Responsible for receiving product and payment from liquor distributors.
- Managed bar needs prior to opening including making bank deposits.
- Keyholder-entrusted with responsibilities of opening the business.
Reggie'sBaton Rouge, LA
Bartender
07.2009 - 06.2013
Job overview
- Entrusted with thousands of dollars in sales regularly.
- Promoted business with social media and active networking.
- Recruited new staff members.
Mike's DaiquirisBaton Rouge, LA
Bartender/Keyholder
08.2008 - 10.2010
Job overview
- Prevented underage drinking by ensuring proper identification
- Keyholder-entrusted with opening business for management if necessary
Outback SteakhouseGonzales, LA
Waitress, Bartender
01.2008 - 08.2008
Job overview
- Consistently met 12% liquor, beer, and wine shift-sales goal.
- Ensured customers were satisfied, and took action to correct any problems.
ChilisGonzales, LA
Bartender, Waitress, Food Expeditor, To-go, Hostess, Trainer
05.2004 - 12.2007
Job overview
- Skilled in all front-of-house positions
- Trained employees in all front-of-house positions
Education
Louisiana State UniversityBaton Rouge, LA
Bachelor of Science from Bachelors of Science in Psychology & Bachelors of Science in Anthropology
2009
Skills
- Maximize profits by suggestive selling and product knowledge
- Creatively design displays to drive sales and obtain floor space
- Skilled in advanced arithmetic, and basic business math
- Able to forecast results of sales deals and preplan before execution
- Provide a unique sales approach utilizing cultural and psychological education to drive sales
- Competent in basic Spanish-speaking listening
- Adept to time-managment, task-completion, and teamwork
- Proficient in Microsoft Office, PowerPoint, social media, point of sale programs, and Pocket Advantage software
- Perfected ability to quickly adapt to multi-tasking in high-volume environments
Accomplishments
- Golden Bar Award nomination by Director of Sales first year of hire at Glazer's.
- Hand-selected for Emerging Leaders Focus Group headed by vice president, Sean Eckhart to represent the DMH Baton Rouge Division.
- Sales person of the month three months after hire at Glazers.
- Recognized for pushing innovation brands
- Crown 75th anniversary-275% over-delivery on December 2014 goal
- Ciroc Pineapple-lead branch with highest case sales
- Crown Apple-lead branch with highest case sales
- Acknowledged by district manager for leadership and readiness for managerial position in 1-2 years during employee review in August 2014.
- Recognized for my Bulleit Bourbon rack that I handmade out of old crates for Alexander's Highland Market at a statewide company meeting.
- Recognized in person for brand representation and displays by Moet-Hennessy supplier, Steve Leblanc, at Alexander's Highland Market.
Timeline
Sales Consultant
Glazer's Wholesale Wine & Spirits: Diageo-Moet Hennessy Division (DMH)
06.2013 - Current
Inventory-Product Control Management
Reggie's
07.2009 - 06.2013
Bartender
Reggie's
07.2009 - 06.2013
Bartender/Keyholder
Mike's Daiquiris
08.2008 - 10.2010
Waitress, Bartender
Outback Steakhouse
01.2008 - 08.2008
Bartender, Waitress, Food Expeditor, To-go, Hostess, Trainer
Chilis
05.2004 - 12.2007
Louisiana State University
Bachelor of Science from Bachelors of Science in Psychology & Bachelors of Science in Anthropology
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards And Accolades
- Elected Representative for Emerging Leaders Focus Group.
- 2015 Sales Representative of the Year - Diageo-Moet Hennessy Division Glazer's Wholesale Wine & Spirits.
- 2017 Sales Representative of the Year - Vintage Division Republic National Distribution.
Awards And Accolades
- Elected Representative for Emerging Leaders Focus Group.
- 2015 Sales Representative of the Year - Diageo-Moet Hennessy Division Glazer's Wholesale Wine & Spirits.
- 2017 Sales Representative of the Year - Vintage Division Republic National Distribution.
Professional Experience
Oceans Behavioral Hospital
Department of Veteran Affairs
Continuing Education Units
2023
WRIISC Module 1: Assessing Deployment Related Environmental Exposures
Intimate Partner Violence and Cyberstalking Healthcare Context Panel
MST Course for Mental Health Staff That Provide Psychotherapy, screen for MST, or Prescribe
Intimate Partner Violence Assistance Program: Understanding the Health Care Delivery Model for Intimate Partner Violence
Addressing the Needs of Homeless Aging and Disabled Veterans: Partnerships with Mental Health and Geriatrics and Extended Care
Spinal Cord Injuries and Disorders Learning Series: Special Mode Transportation for Veterans with SCI/D
(Enduring)Reducing Bias in Therapy with Sexual Orientation and Gender Diverse Clients Using ACT
National VA PE Training Community Practice Calls: PTSD and Suicide Prevention Among Veteran
Dialectical Behavior Therapy via Telehealth
Foundations of Motivational Interviewing
Special Considerations for CPT: Understanding the Impact of Diversity and Implicit Bias
RSS: LGBTQ+ Health VCC Office Hours Series
Cultivating Compassion and Connection: How to Develop Shame Resilience with Survivors of MST
Advanced MI Call: Motivational Interviewing and the Brain: Using Neuroimaging to Assess Within-Session Processes
Perimenopause and Depression: Implications for Women Veterans
V23 REC Grand Rounds: Post Traumatic Stress Disorder and Traumatic Brain Injur
Yoga and Yoga Therapy in the VA
2024
C-29 Complex Trauma, PTSD, and Attachment with Military and Veteran Population
Optimizing Use of Psychotropics in the Care of Our Veterans
Music and Dementia Care
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