Summary
Overview
Work History
Education
Skills
Microsoft Office Class
Timeline
Generic

Jenavee Lopez

Bridgeview,Illinois

Summary

Motivated and personable college student pursuing an Associate degree in Business Administration at Moraine Valley Community College (3.6 GPA). Seeking opportunities to grow within a similar work environment where my skills may be utilized and my ability to handle all situations with poise, understanding, and tact can contribute towards achieving the goals of the company making me an ideal candidate while building towards growth opportunities.

Overview

4
4
years of professional experience

Work History

Receptionist

Salon Evangelos
08.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Customer Service Representative

InTheDoorWorldWide LLC.
01.2020 - Current
  • Resolve service complaints by clarifying the customer’s complaint; determining the cause of the problem; and concluding a reasonable solution
  • Compile reports on overall customer satisfaction
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Keep a record of customer interactions, process customer accounts, and file documents
  • Follow communication guidelines and policies while always remaining professional and friendly

Baker

Nothing Bundt Cakes
01.2023 - 06.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Stay on top of the set schedule to ensure the day runs smoothly and everyone leaves on time

Education

Associate in Applied Science Degree - Business Administration

Moraine Valley Community College
12.2024

High School Diploma -

Huntley High School
05.2021

Skills

  • Telephone skills
  • Time Management
  • Organization skills
  • Verbal and written communication
  • File Management
  • Multi-line telephone operation

Microsoft Office Class

Basic knowledge of each Microsoft software including Office, Word, Excel, Powerpoint, and Outlook. 


Timeline

Receptionist

Salon Evangelos
08.2023 - Current

Baker

Nothing Bundt Cakes
01.2023 - 06.2023

Customer Service Representative

InTheDoorWorldWide LLC.
01.2020 - Current

Associate in Applied Science Degree - Business Administration

Moraine Valley Community College

High School Diploma -

Huntley High School

Similar Profiles

CREATE PROFILE
Jenavee Lopez