Jenica Lodde
Clarks Summit,PA
Summary
Dynamic sales professional with a proven track record at Leaf Home Water Solutions, excelling in client relations and closing deals. Adept at building rapport and delivering tailored solutions, I consistently achieved sales goals while enhancing customer satisfaction. Skilled in sales presentations and technical support, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sales Agent
Leaf Home Water Solutions
02.2025 - Current
- Explained features and advantages of Leaf Home Water Solutions products or services to promote sales.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Agent
VizyPay
01.2025 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of VizyPay products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
Assembly Technician, Level III
Gentex Corporation
01.2024 - 01.2025
- Performed assembly of products according to specifications and instructions.
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Reassembled and adjusted components to meet required specifications.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards.
Associate
TJX Companies
05.2022 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Skills
- Customer assistance
- Sales training
- Sales presentations
- Adaptability to change
- Paperwork processing
- Cold calling
- Building rapport
- Demonstrating products
- Closing deals
- Customer relations
- Assembly processes
- Repetitive work
- Safety awareness
- Troubleshooting skills
- Production line efficiency
- Quality control guidelines
Accomplishments
Wrote and published a verse memoir, as well as two poetry compilations.
Had my own jewelry business while being a full time stay at home mom.
Timeline
Sales Agent
Leaf Home Water Solutions
02.2025 - Current
Sales Agent
VizyPay
01.2025 - Current
Assembly Technician, Level III
Gentex Corporation
01.2024 - 01.2025
Associate
TJX Companies
05.2022 - 01.2024
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