Jenifer Batista
Milwaukee
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
5
5
years of professional experience
Work History
Supervisor
ABM Industries
Milwaukee
11.2022 - Current
- Determined consumer needs to provide products and services appealing to larger market.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained positive working relationship with fellow staff and management.
Safety Coordinator
ABM Industries
Milwaukee
06.2021 - 10.2022
- Supervised safe handling, storage and disposal of hazardous materials.
- Investigated adequacy of ventilation, exhaust equipment or lighting potentially affecting employee health and performance.
- Coordinated training drills to increase employee safety awareness.
- Maintained records related to OSHA compliance such as accident reports, safety inspection logs.
- Prepared monthly safety performance reports for management review.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
- Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
- Provided line employees, managers, and company leaders with detailed information about successful safety plans.
- Developed and implemented safety protocols to ensure compliance with OSHA regulations.
- Ensured that all workers are trained in proper lockout and tagout procedures prior to working on energized equipment.
- Maintained adequate supply of approved safety and PPE supplies for work force.
- Sustained safety protocol, ensuring proper, cost-effective and safe handling usage of equipment and materials.
- Investigated, resolved and reported on occurrences documented on employee incident and accident reports.
Supervisor
ABM Industries
Milwaukee
03.2020 - 06.2021
- Worked closely with human resources to support employee management and organizational planning.
- Determined consumer needs to provide products and services appealing to larger market.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Collaborated with other departments to coordinate workflow processes between teams.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Maintained positive working relationship with fellow staff and management.
- Directed and supervised team of 15 employees in daily operations.
Education
High School Diploma -
Eduardo Garcia Carrillo
Canovanas Puerto Rico05-2007
Skills
- Employee training
- Performance evaluation
- Report preparation
- Safety compliance
- Conflict resolution
- Customer service
- Communication skills
- Problem solving
- Customer relationship management
- Team leadership
- Active listening
- Problem-solving abilities
- Teamwork
- Schedule development
- Verbal and written communication
Languages
Spanish
Native/ Bilingual
Timeline
Supervisor
ABM Industries
11.2022 - Current
Safety Coordinator
ABM Industries
06.2021 - 10.2022
Supervisor
ABM Industries
03.2020 - 06.2021
High School Diploma -
Eduardo Garcia Carrillo