Jenifer Hernandez
Old Bridge ,US
Summary
- Promoted to Shift Manager for strong performance and reliability.
- Increased store efficiency by managing daily operations, delegating tasks, and maintaining floor standards.
- Accurately priced and processed high-volume inventory including apparel, toys, and baby gear.
- Delivered excellent customer service, resolving issues quickly and professionally.
- Trained new team members on store procedures, safety, and customer interaction.
- Helped reduce errors and improve workflow through organized tagging, stocking, and intake processes.
Overview
4
4
years of professional experience
Work History
Manager
Once Upon A Child Franchise
Edison, NJ
02.2022 - Current
- Evaluated company objectives and formulated strategic plans to optimize daily task alignment.
- Executed comprehensive assessments to identify and address areas for improvement.
- Developed and implemented strategic staff management practices to cultivate a high-performing workforce.
- Directed comprehensive supply chain operations to enhance efficiency from raw material acquisition to final sales.
- Evaluated and addressed customer issues to improve service quality.
- Oversaw coordination of project timelines and resource allocation to ensure successful objective completion.
Education
Accounting
Western Governors University
Salt Lake City, UT12.2027
Skills
- Customer service and sales
- Retail operations
- Leadership and shift management
- Administrative and documentation skills
- Multilingual communication
- Learning and adaptability
- Stakeholder engagement
- Social media marketing
LANGUAGES
Spanish Native
AWARDS
NJ state seal of biliteracy
Timeline
Manager
Once Upon A Child Franchise
02.2022 - Current
Accounting
Western Governors University